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What Does This Mean?

If you are getting this error when trying to connect your Infusionsoft account it means that your Infusionsoft account is already connected to a Salesmsg user.

Someone has already connected this Infusionsoft app to a Salesmsg account. An Infusionsoft app can only be connected to a single Salesmsg account at one given time.

How To Disconnect Your Salesmsg Integration

Step 1: Head to your Infusionsoft Account Central:

https://accounts.infusionsoft.com/app/central/home

Then disconnect Salesmsg from your Infusionsoft App.

And once your integration is disconnected you can then reconnect Infusionsoft by heading to your Salesmsg account.

https://app.salesmessage.com/settings/integrations

To reach our support team, please email [email protected].

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