Adding a new inbox to your account lets you have conversations using separate numbers and also gives your team an opportunity to collaborate on conversations.
To add a new inbox to your account, go to your Settings > Inboxes > New Inbox
You'll be prompted to give your new inbox a name and add additional members who you would like to contribute to this inbox. Adding members to a new inbox is optional.
Search for your new inbox number using your preferred area code, select a number, and you've created your new inbox.
**There is a $10 monthly charge or $100/year depending on what plan you're on.
You can Remove an inbox under your Inbox Settings. Removing an inbox deletes the inbox number permanently.
Click here for a guide on How to invite members to your team.