Porting is the transfer of a phone number between two service providers.
If you have an existing number you would like to keep, you can initiate a port request from your current provider and assign it to your Salesmsg organization.
What to expect?
When porting a number, the provider through which you currently have service is referred to as the ‘losing’ carrier while the new provider that you're porting a number to is referred to as the ‘winning’ carrier.
All port requests originate from the ‘winning’ carrier (in this case Salesmsg). You cannot initiate a port request from the ‘losing’ carrier.
Can I Port a Google Voice Number?
Yes, you can port a Google Voice number. Before requesting a port for your Google Voice number, you'll first need to unlock it through your Google account.
IMPORTANT: You must submit a screenshot of the page that confirms you have unlocked the numbers in your Google account. Please take a screenshot of the Google Voice settings page making sure the unlocked phone numbers and your email address appear in the screenshot.
Does Porting Cost Money?
There is no charge to submit a porting request for US residents.
Can I port out Salesmsg numbers?
Before contacting your new service provider you must first get a unique PIN number associated with your number.
This PIN number, along with other pieces of information, will enable your new service provider to port the number over to their system.
Please note that porting any number will result in the loss of voice functionality on that number, as Salesmsg does not have voice capabilities. However, you can always setup up call forwarding on your phone numbers.