Exciting news! We’ve been hard at work developing new features and enhancements for your conversations view in Salesmsg “Personal Inbox”
Where will I see these changes?
These updates will be located in the conversations view of the Salesmsg desktop browser app, there will not be any changes to the mobile app, however, the Participating filter in the conversation list will always be empty when Personal Inbox is released.
Why are we making these changes?
We’ve been listening to current user feedback and have carefully selected key features that will simplify the experience in our conversation interface. Our goal for the new Personal Inbox layout is to reduce clicks creating a more meaningful experience for our users.
What can you expect to see?
Currently, you have top navigation links for Assigned, Participating, and Archived.
These top navigation links will be removed and consolidated into a single view within a drop-down menu. Please note: The removal of Participating in the consolidated view.
Also, the Assigned and Archived tabs have been renamed.
These top navigation links will be removed and consolidated into a single view within a drop-down menu.
Assigned will now be Open
Archived will now be Closed
Participating will no longer be utilized and is removed in the updated interface.
The location for searching and creating new contacts from its current location has now been moved.
You can now easily search and create a new contact from the right header of the conversations view of your Salesmsg desktop browser app.
We have updated the options to “Close” a conversation or mark a conversation as “Unread.” You’ll now have a button for each option rather than a drop-down.
When will I see these changes?
Personal Inbox will be available very soon!
Shortly after the release of Personal Inbox, we will release Shared Inbox, which greatly expands Salesmsg for use with teams. Before we release Shared Inbox for teams, we want to make sure we’ve fully tested the new experience, and once it’s wrapped up, we’ll be sure to make a BIG announcement. Stay tuned for our next update!