If you have admin access in your account, you can choose which properties appear by default for all users in the About section for contact, company, and deal, and ticket records. Individual users can add additional properties to the About section.
- in the main navigation bar.
- To set the properties your team sees on deal records, navigate to Sales > Deals in the left sidebar menu.
- To set the properties your team sees on tickets (Service Hub), navigate to Service > Tickets in the left sidebar menu.
- Click Manage to the right of the Set the properties your team sees on contact/company/deal/ticket records setting.