# Salesmsg Help Center

> Help center for Salesmsg

## What's New

- [Salesmsg Update: Smarter Numbers, Inboxes and Settings](https://help.salesmessage.com/en/articles/12683635-salesmsg-update-smarter-numbers-inboxes-and-settings.md): Product Update September 30th, 2025
- [Reimagine Automation with Workflows](https://help.salesmessage.com/en/articles/12684055-reimagine-automation-with-workflows.md): Product Update October 21st, 2025
- [Reimagine Conversations with Updated AI Agents](https://help.salesmessage.com/en/articles/12684084-reimagine-conversations-with-updated-ai-agents.md): Product Update October 27th, 2025
- [What’s New for HubSpot](https://help.salesmessage.com/en/articles/12684097-what-s-new-for-hubspot.md): Product Update September 24th, 2025
- [What’s New at Salesmsg in November](https://help.salesmessage.com/en/articles/12745889-what-s-new-at-salesmsg-in-november.md): Product Update November 3rd, 2025
- [HIPAA Compliance in Salesmsg](https://help.salesmessage.com/en/articles/12889944-hipaa-compliance-in-salesmsg.md): Enterprise healthcare security for your patient communications
- [New Salesmsg Analytics](https://help.salesmessage.com/en/articles/13057164-new-salesmsg-analytics.md): Product Update November 14th, 2025
- [The New Zoho CRM Integration for Salesmsg](https://help.salesmessage.com/en/articles/13058178-the-new-zoho-crm-integration-for-salesmsg.md): Product Update November 17th, 2025
- [RCS in Salesmsg Rollout](https://help.salesmessage.com/en/articles/13059027-rcs-in-salesmsg-rollout.md): Product Update December 1st, 2025
- [Native SMS Texting & Calling for Salesforce](https://help.salesmessage.com/en/articles/13059808-native-sms-texting-calling-for-salesforce.md): Product Update December 4th, 2025
- [What’s New at Salesmsg in December](https://help.salesmessage.com/en/articles/13161423-what-s-new-at-salesmsg-in-december.md): Product Update December 9th, 2025
- [New Salesforce Updates Q4 2025](https://help.salesmessage.com/en/articles/13161519-new-salesforce-updates-q4-2025.md): Product Update December 14th, 2025
- [Salesmsg for WhatsApp \(BETA\)](https://help.salesmessage.com/en/articles/14484354-salesmsg-for-whatsapp-beta.md)

## Getting Started with Salesmsg

- [Free Trial in Salesmsg](https://help.salesmessage.com/en/articles/8594576-free-trial-in-salesmsg.md): A simple walkthrough of Salesmsg’s 14-day free trial - what you can try, what’s included, and how to upgrade.
- [Introducing the New “Discover” Section in the Main Menu](https://help.salesmessage.com/en/articles/12335546-introducing-the-new-discover-section-in-the-main-menu.md): Discover the new hub in your Salesmsg sidebar to easily explore features, updates, and tips to get more from your account!
- [Quick Key Shortcuts \(Hotkeys\)](https://help.salesmessage.com/en/articles/14828089-quick-key-shortcuts-hotkeys.md): Work faster in Salesmsg with these keyboard shortcuts. Most shortcuts work in both the web app and desktop app. Mac uses ⌘ \(Command\); Windows uses Ctrl.
- [The Salesmsg Platform](https://help.salesmessage.com/en/articles/3170776-the-salesmsg-platform.md): Salesmsg is a simple, scalable, two-way business texting platform.
- [Creating a Salesmsg account](https://help.salesmessage.com/en/articles/3170780-creating-a-salesmsg-account.md): Sign up for a Salesmsg trial, and upgrade your account to start business texting online.
- [Salesmsg Status Page](https://help.salesmessage.com/en/articles/9787980-salesmsg-status-page.md): The Status Page provides real-time updates on any service disruptions or degradations.
- [Salesmsg Smart Views](https://help.salesmessage.com/en/articles/13713949-salesmsg-smart-views.md): Smart Views are saved filters that show you a personalized list of conversations. Instead of setting filters every time, you can save them once and pull them up with a single click.
- [Upgrading your Subscription](https://help.salesmessage.com/en/articles/3330736-upgrading-your-subscription.md): Learn how to upgrade your Salesmsg plan, manage message credits, and make changes anytime.
- [Salesmsg Pricing](https://help.salesmessage.com/en/articles/6304612-salesmsg-pricing.md): Simple, scalable, transparent pricing
- [Salesmsg Teams](https://help.salesmessage.com/en/articles/9398320-salesmsg-teams.md): Easily group your team members to manage access with less hassle
- [Configuring Auto-Recharge](https://help.salesmessage.com/en/articles/3279624-configuring-auto-recharge.md): Automatically refill your credits so your messages never stop.
- [Set Up Business Hours](https://help.salesmessage.com/en/articles/3354933-set-up-business-hours.md): Business Hours let you automatically reply to messages when your team is unavailable.
- [How to Add or Delete Members](https://help.salesmessage.com/en/articles/3596464-how-to-add-or-delete-members.md): How to add, remove, or replace an existing member from your account.
- [Multi-Organization Environments](https://help.salesmessage.com/en/articles/9696436-multi-organization-environments.md): Easily manage multiple Salesmsg accounts under one login
- [Registering Phone Numbers](https://help.salesmessage.com/en/articles/11481560-registering-phone-numbers.md): In this article you will be be able to find everything you will need to be able to register and create your phone number
- [Update Your Company Name in Salesmsg](https://help.salesmessage.com/en/articles/13124062-update-your-company-name-in-salesmsg.md): Update your company name in Salesmsg with proper permissions and automatic syncing across billing and integrations.
- [Personal Account Settings](https://help.salesmessage.com/en/articles/14051800-personal-account-settings.md): Your Personal Account Settings are your home base for managing how you show up in Salesmsg, from your profile photo and name to your notifications, voicemail drop, and security preferences.
- [UK- Based Sign-up](https://help.salesmessage.com/en/articles/15217635-uk-based-sign-up.md): Salesmsg now supports UK-based sign-up, so you can register, get approved, and start texting and calling from a UK number.

## Salesmsg Features

- [SOC 2 \(System and Organization Controls\) in Salesmsg](https://help.salesmessage.com/en/articles/12875411-soc-2-system-and-organization-controls-in-salesmsg.md): Your customer data deserves proven protection. Salesmsg follows strict, independently audited security standards so your team stays compliant, your data stays safe, and your business stays trusted.
- [Salesmsg Surveys](https://help.salesmessage.com/en/articles/14736499-salesmsg-surveys.md): Measure customer sentiment over SMS with Salesmsg Surveys — send NPS surveys, collect and validate replies, automate follow-ups, and view results.
- [Salesmsg Reviews](https://help.salesmessage.com/en/articles/14736759-salesmsg-reviews.md): Collect more customer reviews with a branded review page and smart sentiment routing.
- [Click Tracking](https://help.salesmessage.com/en/articles/15859165-click-tracking.md): Track every click on the links you send from Salesmsg.
- [Salesmsg AI Knowledge Base](https://help.salesmessage.com/en/articles/10214182-salesmsg-ai-knowledge-base.md): Add knowledge to your Salesmsg AI Agent
- [AI Texting Assistant](https://help.salesmessage.com/en/articles/8140958-ai-texting-assistant.md): Make your conversations smarter, faster, and more engaging.
- [Salesmsg AI Agent](https://help.salesmessage.com/en/articles/9675140-salesmsg-ai-agent.md)
- [Booking AI Agent](https://help.salesmessage.com/en/articles/11487601-booking-ai-agent.md): Automate Your Meeting Scheduling with AI
- [Salesmsg Campaigns](https://help.salesmessage.com/en/articles/10907832-salesmsg-campaigns.md): Take your SMS marketing and automation to the next level with Salesmsg Campaigns.
- [Salesmsg Workflows](https://help.salesmessage.com/en/articles/7851828-salesmsg-workflows.md): Automate your SMS communication to improve your business performance
- [Text-to-Join Keywords](https://help.salesmessage.com/en/articles/6255763-text-to-join-keywords.md): Learn how to set up and use Salesmsg Keywords to capture leads, segment contacts, and automate responses.
- [How to Write Instructions for Salesmsg AI Agents](https://help.salesmessage.com/en/articles/12335411-how-to-write-instructions-for-salesmsg-ai-agents.md): Master AI Agent instruction writing with do's and don'ts, real examples, and expert tips for better customer conversations
- [Salesmsg Workflows 2.0](https://help.salesmessage.com/en/articles/12602506-salesmsg-workflows-2-0.md): Automate your SMS communication to improve your business performance with Salesmsg's improved Workflows 2.0
- [AI \(Artifical Inteligence\) & Automation Master](https://help.salesmessage.com/en/articles/12875453-ai-artifical-inteligence-automation-master.md)
- [AI Calling Agent](https://help.salesmessage.com/en/articles/13375248-ai-calling-agent.md): The AI Calling Agent allows you to route inbound calls to an AI agent at the inbox level. This gives you full control over how calls are handled, whether they ring your team first or go directly to...
- [AI Support Agent](https://help.salesmessage.com/en/articles/14778039-ai-support-agent.md): Get a customer support bot up and running fast with the Support AI Agent template. This guide covers everything you need to configure, test, and launch it.
- [AI Agents 2.0](https://help.salesmessage.com/en/articles/15952372-ai-agents-2-0.md): The Unified Agent brings every step of building a Salesmsg texting agent into one connected experience.
- [Broadcasts](https://help.salesmessage.com/en/articles/3280149-broadcasts.md): Follow this step by step guide to create and send a broadcast message.
- [Mass Messaging - Best Practices & Guidelines](https://help.salesmessage.com/en/articles/3279821-mass-messaging-best-practices-guidelines.md): Want to Send Mass Texts the Right Way? Here’s What You Need to Know
- [Ringless Voicemail - Best Practices & Guidelines](https://help.salesmessage.com/en/articles/8533572-ringless-voicemail-best-practices-guidelines.md): Want More of Your Ringless Voicemails to Get Through? Start Here.
- [Ringless Voicemail](https://help.salesmessage.com/en/articles/8274107-ringless-voicemail.md): This article will guide you through the process, availability, and limitations of using Ringless Voicemail in Salesmsg.
- [Handle Broadcast Replies with Salesmsg AI](https://help.salesmessage.com/en/articles/12311073-handle-broadcast-replies-with-salesmsg-ai.md): Assign an AI Agent to respond to contacts the moment they reply to your Broadcast.
- [How to Use Merge Fields & Fallbacks with Text Messages](https://help.salesmessage.com/en/articles/3193482-how-to-use-merge-fields-fallbacks-with-text-messages.md): Personalize your text messages with merge fields and fallbacks.
- [Triggers](https://help.salesmessage.com/en/articles/10159926-triggers.md): With Salesmsg Custom Triggers, if your CRM has the ability to fire a webhook then you can easily send texts with Salesmsg.

## Contacts & Messages

- [Adding Tags to Contacts](https://help.salesmessage.com/en/articles/4199152-adding-tags-to-contacts.md): Create new tags and add them to your contacts to use with broadcasts and triggers.
- [Contact Notes](https://help.salesmessage.com/en/articles/5768401-contact-notes.md): Never forget the details
- [Contact Cleanup](https://help.salesmessage.com/en/articles/6896247-contact-cleanup.md): Keep Your Contacts Clean and Connected
- [Custom Fields](https://help.salesmessage.com/en/articles/5146553-custom-fields.md): Personalize Your Contacts, Your Way
- [Filters & Segments](https://help.salesmessage.com/en/articles/6332349-filters-segments.md): Learn how to filter contacts to create custom segments.
- [Import your contacts](https://help.salesmessage.com/en/articles/3192286-import-your-contacts.md): Bring Your Contact List into Salesmsg - Fast
- [Manage Your Contacts](https://help.salesmessage.com/en/articles/3193273-manage-your-contacts.md): Easily manage all your contacts in one place.
- [SMS Opt-Out Compliance](https://help.salesmessage.com/en/articles/3192335-sms-opt-out-compliance.md): Understand how SMS opt-outs work for you and your contacts
- [PhoneCheckr](https://help.salesmessage.com/en/articles/5803296-phonecheckr.md): Automatically ensure your contacts phone numbers are valid
- [Two-Way CRM Contact Syncing](https://help.salesmessage.com/en/articles/5104979-two-way-crm-contact-syncing.md): Sync your contacts from HubSpot, Active Campaign, Keap/Infusionsoft, and Pipedrive with Salesmsg
- [Salesmsg Contacts Page](https://help.salesmessage.com/en/articles/9360646-salesmsg-contacts-page.md): Keep your contacts in order while making lead management smoother and more efficient.
- [Contact Ownership in Salesmsg](https://help.salesmessage.com/en/articles/9535174-contact-ownership-in-salesmsg.md): Discover How to Update Contact Ownership in Salesmsg
- [Quick Links for Contacts](https://help.salesmessage.com/en/articles/10531943-quick-links-for-contacts.md): Set up customized links for quick access toxternal resources
- [Capture Contacts with Click-to-Text or QR Code](https://help.salesmessage.com/en/articles/12840775-capture-contacts-with-click-to-text-or-qr-code.md): Capture more Contacts With Ease
- [Salesmsg Contacts Master](https://help.salesmessage.com/en/articles/12876273-salesmsg-contacts-master.md): Contacts in Salesmsg gives teams one place to view records, manage details, start conversations, track history, and keep data synced across connected systems
- [Advanced Conversation Search](https://help.salesmessage.com/en/articles/6178070-advanced-conversation-search.md): Search for key words or phrases to find them in your texting history
- [Round Robin Chat Assignment](https://help.salesmessage.com/en/articles/3291925-round-robin-chat-assignment.md): Distribute new conversations evenly and automatically
- [Assign Conversations Based on Message Sentiment](https://help.salesmessage.com/en/articles/8016392-assign-conversations-based-on-message-sentiment.md): Automatically route messages based on customer sentiment.
- [Double Opt-In](https://help.salesmessage.com/en/articles/3291913-double-opt-in.md): Make sure every message is wanted with a simple confirmation.
- [Group Messaging](https://help.salesmessage.com/en/articles/5650533-group-messaging.md): Keep everyone connected in a single group chat
- [Media Library](https://help.salesmessage.com/en/articles/5947044-media-library.md): Add videos and documents to your Salesmsg accounts media library for quick access
- [Member Tagging](https://help.salesmessage.com/en/articles/6325655-member-tagging.md): Tag or mention any or all members of your team, internally!
- [Saved Replies](https://help.salesmessage.com/en/articles/3342047-saved-replies.md): Create and save saved responses to save time on common replies.
- [Scheduling Text Messages](https://help.salesmessage.com/en/articles/3361138-scheduling-text-messages.md): Learn how to schedule a text to send at a later date
- [Schedule Meetings On Your Calendar](https://help.salesmessage.com/en/articles/5557988-schedule-meetings-on-your-calendar.md): Schedule your next meeting with your contact from Salesmsg
- [URL Shortener](https://help.salesmessage.com/en/articles/5413527-url-shortener.md): Shorten your links to save characters and boost message deliverability.
- [Video SMS](https://help.salesmessage.com/en/articles/6875224-video-sms.md)
- [Website Chat Widget](https://help.salesmessage.com/en/articles/5632744-website-chat-widget.md): Extend the power of Salesmsg to your website and web app.
- [What Types of Messages Can I Send?](https://help.salesmessage.com/en/articles/3360195-what-types-of-messages-can-i-send.md): You can send sms texts, images, url links, files, vcards, .pdf and more.
- [Message Signature](https://help.salesmessage.com/en/articles/8676472-message-signature.md): Understanding and Using Message Signature
- [Salesmsg Conversations Page](https://help.salesmessage.com/en/articles/9670888-salesmsg-conversations-page.md): This is a breakdown of the Conversations page in Salesmsg
- [RCS Messaging in Salesmsg](https://help.salesmessage.com/en/articles/12232116-rcs-messaging-in-salesmsg.md): Send branded, media-rich messages that feel like a native app experience for your recipients.
- [Saved Replies 2.0 Redesign](https://help.salesmessage.com/en/articles/12817023-saved-replies-2-0-redesign.md): The redesigned Saved Replies experience makes managing your message templates faster and more intuitive.
- [Salesmsg Messaging Master](https://help.salesmessage.com/en/articles/11405487-salesmsg-messaging-master.md): The one stop shop for all Messaging questions and guides

## Inboxes & Phone Numbers

- [Salesmsg Inboxes](https://help.salesmessage.com/en/articles/5092893-salesmsg-inboxes.md): Learn how to create an inbox, invite members, and more.
- [Smart Inboxes](https://help.salesmessage.com/en/articles/6188086-smart-inboxes.md): Send Smarter: Route, Personalize, and Scale with Ease.
- [Conversation Color Coding](https://help.salesmessage.com/en/articles/9219890-conversation-color-coding.md): Explore Salesmsg Color Coding guide step-by-step
- [Inbox Filters](https://help.salesmessage.com/en/articles/3341959-inbox-filters.md): Personal & Shared Inbox filters to help you segment and locate your Text Messages
- [Conversation Triaging: Sort, Filter & Auto-Close Conversations](https://help.salesmessage.com/en/articles/8331930-conversation-triaging-sort-filter-auto-close-conversations.md): Organize your inbox by urgency, time, or status - with zero hassle.
- [Show All inboxes with Unified Inbox](https://help.salesmessage.com/en/articles/5410430-show-all-inboxes-with-unified-inbox.md): This will show you how to Switch Inboxes that are in use, in addition, to showing all Inboxes at the same time with our Unified Inbox
- [Salesmsg Inbox ID](https://help.salesmessage.com/en/articles/12430294-salesmsg-inbox-id.md)
- [Add or Transfer a Phone Number to Salesmsg \(New & Existing\)](https://help.salesmessage.com/en/articles/3479134-add-or-transfer-a-phone-number-to-salesmsg-new-existing.md): Easily compare the different phone number options in Salesmsg, and see how to add a new one, or bring your own.
- [Removing a Phone Number](https://help.salesmessage.com/en/articles/11420283-removing-a-phone-number.md): Step-by-step instructions on how to remove an Inbox, and delete the associated phone number.
- [Port your Phone Number to Salesmsg](https://help.salesmessage.com/en/articles/3172994-port-your-phone-number-to-salesmsg.md): How to port your existing phone number into Salesmsg.
- [How to Text-Enable Your Existing Landline](https://help.salesmessage.com/en/articles/4932435-how-to-text-enable-your-existing-landline.md): Learn how to easily turn on texting for your existing landline
- [SMS-enabling your existing phone number FAQs](https://help.salesmessage.com/en/articles/3426290-sms-enabling-your-existing-phone-number-faqs.md): Learn how texting from your landline works.
- [Short Code Text Messaging](https://help.salesmessage.com/en/articles/3673785-short-code-text-messaging.md): Unlock Reliable, Large-Scale Texting with a Dedicated Short Code
- [Transferring a Google Voice Number to Salesmsg](https://help.salesmessage.com/en/articles/5565198-transferring-a-google-voice-number-to-salesmsg.md): A Complete Guide to Moving Your Google Voice Number into Salesmsg.
- [Guide to Phone Numbers in Salesmsg: Buy, Assign, Track](https://help.salesmessage.com/en/articles/11769928-guide-to-phone-numbers-in-salesmsg-buy-assign-track.md): A faster, smarter way to manage your phone numbers in Salesmsg

## Calling

- [Inbound & Outbound Calling with Salesmsg - What You Can Do & How It Works](https://help.salesmessage.com/en/articles/5463800-inbound-outbound-calling-with-salesmsg-what-you-can-do-how-it-works.md): Make, receive, and manage voice calls directly from your Salesmsg number.
- [Salesmsg Interactive Voice Response \(IVR\)](https://help.salesmessage.com/en/articles/16772413-salesmsg-interactive-voice-response-ivr.md): This article will guide you through the process, availability, and limitations of using IVR in Salesmsg Inbox.
- [Configure Voicemail](https://help.salesmessage.com/en/articles/5909356-configure-voicemail.md): Set up and customize voicemail for your inbox so you never miss a call.
- [Ringless Voicemail Error Reasons](https://help.salesmessage.com/en/articles/8437541-ringless-voicemail-error-reasons.md): Troubleshooting Guide: Understanding Ringless Voicemail Errors from 'Invalid Audio File' to 'No Answer'
- [Call Distribution](https://help.salesmessage.com/en/articles/8676673-call-distribution.md): Route Your Calls more Efficiently with Salesmsg Call Distribution
- [Call Queue](https://help.salesmessage.com/en/articles/9094416-call-queue.md): Manage Multiple Incoming Calls with Salesmsg Call Queues
- [Call History View](https://help.salesmessage.com/en/articles/9448368-call-history-view.md): View Your Calls In One Place
- [Voicemail Drop](https://help.salesmessage.com/en/articles/9549330-voicemail-drop.md): Save Time with Prerecorded Messages
- [Missed Call Follow up Texts](https://help.salesmessage.com/en/articles/9682131-missed-call-follow-up-texts.md): Set up your follow up texts to stay in contact even if you miss their call.
- [Salesmsg Power Dialer](https://help.salesmessage.com/en/articles/9706177-salesmsg-power-dialer.md): Automate Your Outreach With Power Dialer
- [Salesmsg Calling Master Document](https://help.salesmessage.com/en/articles/11472860-salesmsg-calling-master-document.md): Give, receive, and record voice phone calls with your Salesmsg number!
- [Set Up Call-Forwarding](https://help.salesmessage.com/en/articles/3172628-set-up-call-forwarding.md): Set up call forwarding for your SMS number to a voice number.
- [Call Recording](https://help.salesmessage.com/en/articles/14896282-call-recording.md): Record your Salesmsg calls automatically or on demand, pause during sensitive moments, and find every recording in your conversation timeline.
- [Hand Off to Human Actions](https://help.salesmessage.com/en/articles/16402138-hand-off-to-human-actions.md): The Handoff to Human action lets your texting AI Agent hand a conversation to your team the moment it detects a situation that needs a person.

## Texting & Calling Compliance

- [International Compliance: United Kingdom](https://help.salesmessage.com/en/articles/11402037-international-compliance-united-kingdom.md): Send messages to your UK customers with ease
- [Important: New Texas SB 140 Regulations](https://help.salesmessage.com/en/articles/12118647-important-new-texas-sb-140-regulations.md): New legislation \(SB 140\) taking effect on September 1, 2025
- [Compliance Master Article](https://help.salesmessage.com/en/articles/11511272-compliance-master-article.md): For all of your questions from International compliance, to 10DLC compliance as well as messaging compliance.
- [Quiet Hours](https://help.salesmessage.com/en/articles/13342176-quiet-hours.md): Enable Quiet Hours to Ensure Proper Messaging Timing
- [Get your Business ID for Free](https://help.salesmessage.com/en/articles/13715008-get-your-business-id-for-free.md): Get EIN or Canadian Business Number Free of Charge
- [10DLC: Where Can I Find My Business Info?](https://help.salesmessage.com/en/articles/14840688-10dlc-where-can-i-find-my-business-info.md): Quickly find your business info needed for 10DLC registration
- [RCS Compliance](https://help.salesmessage.com/en/articles/15433331-rcs-compliance.md): Submit Relevant Data to Get Your RCS Sender Approved
- [What is A2P 10DLC?](https://help.salesmessage.com/en/articles/11499203-what-is-a2p-10dlc.md): Understand what A2P10DLC is and how it is used with Salesmsg!
- [10DLC Registration Video Walkthrough](https://help.salesmessage.com/en/articles/8207155-10dlc-registration-video-walkthrough.md): Video Walkthrough on How to Register Your 10DLC Profile and Campaign
- [Register for A2P 10DLC](https://help.salesmessage.com/en/articles/5205228-register-for-a2p-10dlc.md): Register your business, phone numbers, and campaign
- [AI Compliance Checkr](https://help.salesmessage.com/en/articles/11391519-ai-compliance-checkr.md): Use Salesmsg AI Checker to analyze your 10DLC Submission and campaign details for your chances for approval!
- [Message Throughput \(MPS\) and Trust Scores for A2P 10DLC](https://help.salesmessage.com/en/articles/6209896-message-throughput-mps-and-trust-scores-for-a2p-10dlc.md): Learn about the message throughput and A2P 10DLC trust scores.
- [SMS, MMS, and A2P 10DLC Carrier Fees](https://help.salesmessage.com/en/articles/6001981-sms-mms-and-a2p-10dlc-carrier-fees.md): U.S. and Canadian carriers apply small surcharges to messages sent from local and toll-free numbers.
- [A2P 10DLC FAQs](https://help.salesmessage.com/en/articles/4979694-a2p-10dlc-faqs.md)
- [10DLC Limits Exceeded - How to Upgrade](https://help.salesmessage.com/en/articles/8986790-10dlc-limits-exceeded-how-to-upgrade.md): What to do when you exceed your daily SMS limits on your 10DLC package
- [10DLC Rejection Codes & Explanations](https://help.salesmessage.com/en/articles/12148803-10dlc-rejection-codes-explanations.md): See what you can do to help resolve errors in your 10DLC registration.
- [A2P 10DLC Submission and Cost](https://help.salesmessage.com/en/articles/11395792-a2p-10dlc-submission-and-cost.md): The one stop shop for all 10DLC questions and guides
- [Toll-Free Message Verification \(USA/Canada\)](https://help.salesmessage.com/en/articles/6150476-toll-free-message-verification-usa-canada.md): Increase your SMS delivery rates with a Verified Toll-Free line.
- [Toll-Free Rejection Errors & Suggestions](https://help.salesmessage.com/en/articles/8673223-toll-free-rejection-errors-suggestions.md)
- [SMS Opt-In Guides](https://help.salesmessage.com/en/articles/8287513-sms-opt-in-guides.md): Find a set of our latest Opt-In guides below. Explore related article section for more info.
- [SMS Opt-In Guide: Web Forms](https://help.salesmessage.com/en/articles/8288743-sms-opt-in-guide-web-forms.md): Gathering phone numbers through web forms? Adhere to this guide to ensure that your practices align with legal requirements and standards.
- [SMS Opt-In Guide: Via Text \(Keywords, QR Codes\)](https://help.salesmessage.com/en/articles/8288768-sms-opt-in-guide-via-text-keywords-qr-codes.md): Are people using your text-to-join keyword to opt-in? Follow this compliance guide to ensure that your follwo the best comliance practices.
- [SMS Opt-In Guide: Paper Forms](https://help.salesmessage.com/en/articles/8288760-sms-opt-in-guide-paper-forms.md): Utilizing paper forms to gather contact information? Adhere to this guide to ensure that your paper forms meet the necessary standards.
- [SMS Opt-In Guide: eCommerce Checkout](https://help.salesmessage.com/en/articles/8289096-sms-opt-in-guide-ecommerce-checkout.md): Looking to grow your SMS list at checkout? This compliance guide ensures your practices meet legal standards.
- [Prohibited SMS Use Cases](https://help.salesmessage.com/en/articles/6811688-prohibited-sms-use-cases.md): Check Before You Text: Who Can Use SMS \(and Who Can’t\)
- [Cannabis or CBD-Related Content](https://help.salesmessage.com/en/articles/6812880-cannabis-or-cbd-related-content.md): Can I send cannabis related content on Salesmsg?
- [Restricted Messaging Content](https://help.salesmessage.com/en/articles/5092832-restricted-messaging-content.md): CTIA regulations and rules for accepted and restricted content
- [Trusted Calling: STIR/SHAKEN & CNAM](https://help.salesmessage.com/en/articles/6010512-trusted-calling-stir-shaken-cnam.md): Learn how to get your calls verified and delivered with Trusted Calling.
- [Caller Reputation 101: Make Sure Your Calls Get Through](https://help.salesmessage.com/en/articles/6210492-caller-reputation-101-make-sure-your-calls-get-through.md): SHAKEN/STIR helps - but there’s more you can do to protect your number.

## Integrations

- [Salesmsg Integrations](https://help.salesmessage.com/en/articles/10462425-salesmsg-integrations.md): A complete list of available integrations within your Salesmsg account.
- [Use Salesmsg in ChatGPT](https://help.salesmessage.com/en/articles/16310611-use-salesmsg-in-chatgpt.md): Connect your Salesmsg account to ChatGPT so you can manage contacts, search conversations, and send texts in plain language.
- [N8N Integration](https://help.salesmessage.com/en/articles/12066462-n8n-integration.md): Your step-by-step guide to powerful, code-optional automation with n8n.
- [Salesmsg Integrations Master Document](https://help.salesmessage.com/en/articles/12012787-salesmsg-integrations-master-document.md): Navigate and find all relevant information for all of the Salesmsg Master Documents.
- [Integrating with Outreach](https://help.salesmessage.com/en/articles/14060864-integrating-with-outreach.md): Send and receive text messages directly from Salesmsg
- [Integrating with Attio](https://help.salesmessage.com/en/articles/14060882-integrating-with-attio.md): Connect your SMS communication with your Attio CRM workspace
- [Integrating with Close](https://help.salesmessage.com/en/articles/14060892-integrating-with-close.md): The Close integration syncs contacts bidirectionally between Close and Salesmsg, and lets you create contacts in Close directly from Salesmsg workflows.
- [Integrating with Front](https://help.salesmessage.com/en/articles/14060908-integrating-with-front.md)
- [Integrating with Insightly](https://help.salesmessage.com/en/articles/14060920-integrating-with-insightly.md): Connect your texting activity directly to your Insightly CRM
- [Integrating with Google Sheets and Google Docs](https://help.salesmessage.com/en/articles/14664894-integrating-with-google-sheets-and-google-docs.md): Connect your Google Sheets and Google Docs directly to your AI Agent's knowledge base so your agent always has access to your latest data without any manual file uploads.
- [Use Salesmsg via MCP](https://help.salesmessage.com/en/articles/15352376-use-salesmsg-via-mcp.md): Salesmsg MCP Tools let you connect your Salesmsg account to Claude Web, Claude Desktop, or any MCP-compatible AI agent.
- [Integrating with ActiveCampaign](https://help.salesmessage.com/en/articles/3188659-integrating-with-activecampaign.md): Integrate your ActiveCampaign account with Salesmsg
- [Send texts from ActiveCampaign Automations \(CX Apps\)](https://help.salesmessage.com/en/articles/4883105-send-texts-from-activecampaign-automations-cx-apps.md): Learn how to add Salesmsg SMS to your Automations with ActiveCampaign CX Apps
- [Send texts from ActiveCampaign Automations \(via Webhooks\)](https://help.salesmessage.com/en/articles/3188727-send-texts-from-activecampaign-automations-via-webhooks.md): Learn how to send personalized text messages from your ActiveCampaign Automations.
- [How to import ActiveCampaign contacts](https://help.salesmessage.com/en/articles/3188742-how-to-import-activecampaign-contacts.md): Import and sync your ActiveCampaign contacts using a trigger webhook.
- [Active Campaign x Salesmsg Drip Campaign](https://help.salesmessage.com/en/articles/5803594-active-campaign-x-salesmsg-drip-campaign.md): Drip messages after your contacts.
- [Ultimate Guide to ActiveCampaign Automations with Salesmsg](https://help.salesmessage.com/en/articles/8205886-ultimate-guide-to-activecampaign-automations-with-salesmsg.md): Set Up ActiveCampaign Automations Using Salesmsg Properties
- [Aircall Numbers Not Ready to Be Assigned](https://help.salesmessage.com/en/articles/4808864-aircall-numbers-not-ready-to-be-assigned.md): Why Am I Seeing this Error?
- [Integrating with Aircall](https://help.salesmessage.com/en/articles/10462271-integrating-with-aircall.md): Easily text from your aircall number using Salesmsg - streamline your conversations and connect with customers faster.
- [The Salesmsg API](https://help.salesmessage.com/en/articles/4855418-the-salesmsg-api.md): Learn more about how to do more with the Salesmsg API.
- [Integrating with Calendly](https://help.salesmessage.com/en/articles/10834828-integrating-with-calendly.md): Integrating Salesmsg with Calendly: Streamline Your Scheduling
- [Google Workspace Integration](https://help.salesmessage.com/en/articles/12357926-google-workspace-integration.md): Automate messages, sync your tools, and manage conversations - all in one place.
- [Google Calendar Integration](https://help.salesmessage.com/en/articles/16198361-google-calendar-integration.md)
- [Salesmsg Properties Shown in HubSpot](https://help.salesmessage.com/en/articles/10141804-salesmsg-properties-shown-in-hubspot.md): Transform your Integration and your understanding of all the properties we have within HubSpot.
- [Widget 2.0](https://help.salesmessage.com/en/articles/10299648-widget-2-0.md): Streamline Your Communication with Enhanced Features
- [Enroll into Salesmsg AI Agent with HubSpot Workflows](https://help.salesmessage.com/en/articles/10582154-enroll-into-salesmsg-ai-agent-with-hubspot-workflows.md): Seamlessly integrate Salesmsg AI agent into your HubSpot workflows to automate and personalize customer interactions at scale.
- [Enroll Contacts into Salesmsg Campaigns from HubSpot Workflows](https://help.salesmessage.com/en/articles/11879202-enroll-contacts-into-salesmsg-campaigns-from-hubspot-workflows.md): You can now enroll contacts into your Salesmsg Campaigns without ever leaving HubSpot.
- [Integrating with HubSpot](https://help.salesmessage.com/en/articles/3188721-integrating-with-hubspot.md): This will guide one on how to integrate your HubSpot account with your Salesmsg account
- [Two-way texting from HubSpot CRM](https://help.salesmessage.com/en/articles/3193204-two-way-texting-from-hubspot-crm.md): Learn how to send & receive text messages to your contacts from the HubSpot CRM using our Salesmsg widget.
- [HubSpot Calendar Setup Checklist for the AI Booking Agent](https://help.salesmessage.com/en/articles/15886891-hubspot-calendar-setup-checklist-for-the-ai-booking-agent.md): A troubleshooting checklist for setting up your HubSpot calendar so the AI Booking Agent can check availability and book meetings correctly.
- [Import & Sync HubSpot Lists](https://help.salesmessage.com/en/articles/6250884-import-sync-hubspot-lists.md): Import and sync HubSpot contact lists to easily message your contacts in Salesmsg.
- [How to Add SMS to HubSpot Conversations Inbox](https://help.salesmessage.com/en/articles/6858453-how-to-add-sms-to-hubspot-conversations-inbox.md): Easily reply to text messages from your HubSpot Conversations inbox.
- [Salesmsg for Franchises Using HubSpot](https://help.salesmessage.com/en/articles/6876260-salesmsg-for-franchises-using-hubspot.md)
- [Automate Texts and Voice Messages from HubSpot Workflows](https://help.salesmessage.com/en/articles/3165493-automate-texts-and-voice-messages-from-hubspot-workflows.md): Easily create and send personalized text messages from HubSpot Workflows
- [How to Create / Update Contacts from HubSpot Workflows](https://help.salesmessage.com/en/articles/6232914-how-to-create-update-contacts-from-hubspot-workflows.md): Learn how to add contacts to Salesmsg from HubSpot Workflows
- [How to Trigger HubSpot Workflows with Calls & SMS](https://help.salesmessage.com/en/articles/4378637-how-to-trigger-hubspot-workflows-with-calls-sms.md): Set up HubSpot Workflows with powerful enrollment triggers, including keywords, and more
- [Automate SMS from HubSpot Workflows \(via Webhooks\)](https://help.salesmessage.com/en/articles/3193142-automate-sms-from-hubspot-workflows-via-webhooks.md): Learn how to create and send text messages using Salesmsg Triggers \(webhooks\) from HubSpot Workflows.
- [Send texts from the Contact Owner from HubSpot Workflows](https://help.salesmessage.com/en/articles/3193116-send-texts-from-the-contact-owner-from-hubspot-workflows.md): Send text messages from your HubSpot Workflows as the Contact Owner.
- [How to Insert Contact Token Merge Fields in HubSpot Workflows](https://help.salesmessage.com/en/articles/3500457-how-to-insert-contact-token-merge-fields-in-hubspot-workflows.md): This will allow you to personalize your message templates by inserting any Contact Token as a Merge Field in HubSpot Workflows!
- [HubSpot Workflows FAQs & Troubleshooting](https://help.salesmessage.com/en/articles/3193165-hubspot-workflows-faqs-troubleshooting.md): Top Questions/ FAQs and Troubleshooting regarding HubSpot Workflows
- [HubSpot Workflow Opt-in / Opt-out Action](https://help.salesmessage.com/en/articles/8534380-hubspot-workflow-opt-in-opt-out-action.md)
- [HubSpot Workflow Send SMS Action for Custom Objects](https://help.salesmessage.com/en/articles/8534412-hubspot-workflow-send-sms-action-for-custom-objects.md)
- [HubSpot Workflows Statistics dashboard](https://help.salesmessage.com/en/articles/11849794-hubspot-workflows-statistics-dashboard.md): Get complete transparency into your HubSpot SMS campaigns with Salesmsg
- [Creating Multiple SMS Subscription Lists with Unique Keywords](https://help.salesmessage.com/en/articles/12038525-creating-multiple-sms-subscription-lists-with-unique-keywords.md)
- [New! Enroll Contacts With AI Agent From HubSpot Workflow](https://help.salesmessage.com/en/articles/12333496-new-enroll-contacts-with-ai-agent-from-hubspot-workflow.md): Automate Smarter: Seamless AI Engagement Inside Your HubSpot Workflows.
- [HubSpot Automated Meeting Confirmations & Reminders](https://help.salesmessage.com/en/articles/5971242-hubspot-automated-meeting-confirmations-reminders.md): When a contact books a meeting with you, let Salesmsg & HubSpot handle the rest.
- [How To Create a HubSpot In-App Notification When an SMS is Received](https://help.salesmessage.com/en/articles/5625078-how-to-create-a-hubspot-in-app-notification-when-an-sms-is-received.md)
- [How to Send a Mass SMS to a HubSpot List from Workflows](https://help.salesmessage.com/en/articles/4502322-how-to-send-a-mass-sms-to-a-hubspot-list-from-workflows.md): Learn how to send a mass text to an existing HubSpot List
- [How to Send an NPS Survey with HubSpot Workflows](https://help.salesmessage.com/en/articles/4394272-how-to-send-an-nps-survey-with-hubspot-workflows.md): Collect NPS scores from SMS text messages and HubSpot Workflows
- [How to Schedule a Mass SMS to a HubSpot List from Workflows](https://help.salesmessage.com/en/articles/4502665-how-to-schedule-a-mass-sms-to-a-hubspot-list-from-workflows.md): Learn how to schedule a mass text to your HubSpot list from Workflows
- [How to Send Texts from HubSpot Tickets](https://help.salesmessage.com/en/articles/6091404-how-to-send-texts-from-hubspot-tickets.md): All the powerful Salesmsg features are now available for HubSpot Tickets
- [Create Custom HubSpot Reports](https://help.salesmessage.com/en/articles/5189539-create-custom-hubspot-reports.md): Visualize who is texting by HubSpot Contact Owner
- [Calling from HubSpot](https://help.salesmessage.com/en/articles/3188793-calling-from-hubspot.md): Seamless calling from HubSpot with your Salesmsg number.
- [How to Link Your Contacts with HubSpot](https://help.salesmessage.com/en/articles/3667662-how-to-link-your-contacts-with-hubspot.md): This will show you how to link your Salesmsg contacts with their correlating HubSpot record.
- [Use the HubSpot Mobile Keyboard for Salesmsg](https://help.salesmessage.com/en/articles/4558154-use-the-hubspot-mobile-keyboard-for-salesmsg.md): Learn how to use the new HubSpot Mobile Keyboard to insert HubSpot Snippets, document links, meeting links, on the go.
- [How to Create/Update Contacts from HubSpot Workflows \(via Webhooks\)](https://help.salesmessage.com/en/articles/3273058-how-to-create-update-contacts-from-hubspot-workflows-via-webhooks.md): Import your HubSpot Contacts to Salesmsg using a Webhook Workflow
- [Assign Inbox conversations based on the HubSpot Contact Owner](https://help.salesmessage.com/en/articles/4384718-assign-inbox-conversations-based-on-the-hubspot-contact-owner.md): Automatically assign conversations based on the HubSpot contact owner
- [Text From HubSpot Inbox & Help Desk With Custom Channels](https://help.salesmessage.com/en/articles/10265193-text-from-hubspot-inbox-help-desk-with-custom-channels.md): Get native SMS support in your HubSpot Inbox and Help Desk
- [How to View Salesmsg Messages and Calls in the HubSpot Timeline](https://help.salesmessage.com/en/articles/3193247-how-to-view-salesmsg-messages-and-calls-in-the-hubspot-timeline.md): This will show how to make all Salesmsg messages appear in the Contact Activity and the Deal Activity timelines in HubSpot.
- [HubSpot Lists with Salesmsg Properties](https://help.salesmessage.com/en/articles/5185428-hubspot-lists-with-salesmsg-properties.md)
- [Send As: Error Getting Options in HubSpot Send SMS/ MMS Text Message Workflow Action](https://help.salesmessage.com/en/articles/4520664-send-as-error-getting-options-in-hubspot-send-sms-mms-text-message-workflow-action.md): What to do if you get “Error getting options” under the Send As field in the Salesmsg: Send SMS, HubSpot workflow action.
- [Integrating with Intercom](https://help.salesmessage.com/en/articles/7436196-integrating-with-intercom.md): Integrate your Intercom with Salesmsg inboxes
- [Integrating with Keap / Infusionsoft](https://help.salesmessage.com/en/articles/3188720-integrating-with-keap-infusionsoft.md): Integrate Salesmsg with Keap
- [Send texts from Keap / Infusionsoft Campaigns \(via HTTP Post\)](https://help.salesmessage.com/en/articles/3225072-send-texts-from-keap-infusionsoft-campaigns-via-http-post.md): Learn how to send texts from Infusionsoft campaigns.
- [Send texts as the Lead Owner from Keap / Infusionsoft Campaigns \(via HTTP Post\)](https://help.salesmessage.com/en/articles/3347422-send-texts-as-the-lead-owner-from-keap-infusionsoft-campaigns-via-http-post.md): Send messages as the lead owner in Keap/Infusionsoft
- [How to create contacts with Keap / Infusionsoft \(via HTTP Post\)](https://help.salesmessage.com/en/articles/4520688-how-to-create-contacts-with-keap-infusionsoft-via-http-post.md): Learn how to import and create / update contacts from Campaigns.
- [Integrating with Make](https://help.salesmessage.com/en/articles/8140892-integrating-with-make.md): Automate your workflows with Salesmsg + Make integration.
- [App Marketplace: Automation Logs](https://help.salesmessage.com/en/articles/11849889-app-marketplace-automation-logs.md): Gain full visibility into webhook-driven SMS automation
- [Salesmsg Webhooks](https://help.salesmessage.com/en/articles/6884649-salesmsg-webhooks.md): This functionality allows users to easily integrate Salesmsg with other applications and services and send data to a desired destination.
- [Send texts from Ontraport](https://help.salesmessage.com/en/articles/3193299-send-texts-from-ontraport.md): Learn how to integrate Ontraport to send text messages.
- [Instagram SMS Texting](https://help.salesmessage.com/en/articles/4588154-instagram-sms-texting.md): How to add your Salesmsg number to your Instagram channel
- [Integrating Vidalytics Video Lead Capture](https://help.salesmessage.com/en/articles/5479377-integrating-vidalytics-video-lead-capture.md)
- [Integrating with Pipedrive](https://help.salesmessage.com/en/articles/3193321-integrating-with-pipedrive.md): Send texts from your Pipedrive CRM by integrating
- [How to send a text to a Pipedrive Contact](https://help.salesmessage.com/en/articles/3273705-how-to-send-a-text-to-a-pipedrive-contact.md): Initiate a Salesmsg SMS from PipeDrive
- [Create or find a Pipedrive Contact in Salesmsg](https://help.salesmessage.com/en/articles/3273764-create-or-find-a-pipedrive-contact-in-salesmsg.md): Create, find and link Pipedrive contacts with Salesmsg
- [Two-way texting from Pipedrive CRM](https://help.salesmessage.com/en/articles/8168119-two-way-texting-from-pipedrive-crm.md)
- [Integrating with Slack](https://help.salesmessage.com/en/articles/6600379-integrating-with-slack.md): Integrate your Slack workspace with Salesmsg
- [Salesmsg Salesforce Package Release Notes](https://help.salesmessage.com/en/articles/8441426-salesmsg-salesforce-package-release-notes.md): Find and download the latest version of Salesmsg Salesforce Package here
- [Integrating with Salesforce](https://help.salesmessage.com/en/articles/8261833-integrating-with-salesforce.md): This article will guide you on how to integrate your Salesforce account with your Salesmsg account
- [Salesforce Integration Settings Redesign](https://help.salesmessage.com/en/articles/11101340-salesforce-integration-settings-redesign.md): Discover Salesforce's Integration Settings Redesign with Salesmsg!
- [Salesmsg for Salesforce Marketing Cloud](https://help.salesmessage.com/en/articles/12168435-salesmsg-for-salesforce-marketing-cloud.md): The Salesmsg app for Salesforce Marketing Cloud brings SMS and MMS messaging directly into your existing workflows.
- [Salesforce Custom Object Support](https://help.salesmessage.com/en/articles/13002913-salesforce-custom-object-support.md): How to Set Up Salesforce Custom Object to Send SMS and Receive Timelines
- [Agentforce AI Agent](https://help.salesmessage.com/en/articles/14019378-agentforce-ai-agent.md): Beta
- [Integrating with Twilio](https://help.salesmessage.com/en/articles/8594583-integrating-with-twilio.md): Bring your Twilio Account Straight to Salesmsg. Enjoy Salesmsg Features Without Migration Hassle.
- [Integrating with Zapier](https://help.salesmessage.com/en/articles/3354852-integrating-with-zapier.md): Connect Salesmsg with 4,000+ other apps! 🚀
- [Integrating with Zoho](https://help.salesmessage.com/en/articles/11783205-integrating-with-zoho.md)
- [Connecting Apps to SalesMsg with Integrately](https://help.salesmessage.com/en/articles/11983873-connecting-apps-to-salesmsg-with-integrately.md): Automate your SMS workflows in just a few clicks - no tech skills needed.
- [Keragon Integration](https://help.salesmessage.com/en/articles/12066459-keragon-integration.md): Easily Automate Patient Messaging with Salesmsg + Keragon

## Messaging Best Practices

- [SMS or iMessage](https://help.salesmessage.com/en/articles/6307252-sms-or-imessage.md): Can SMS platforms send iMessages to iPhones?
- [Top 7 SMS KPI's You Should Be Tracking](https://help.salesmessage.com/en/articles/6868622-top-7-sms-kpi-s-you-should-be-tracking.md): Delivering positive ROI with SMS
- [All in One Messaging & Calling](https://help.salesmessage.com/en/articles/5971742-all-in-one-messaging-calling.md): Up & running with SMS, MMS, Video Texting, Attachments & Calling
- [Strategy: High Volume SMS](https://help.salesmessage.com/en/articles/8681844-strategy-high-volume-sms.md): Optimizing your SMS strategy for mass texting, deliverability, and throughput.

## Reporting & Analytics

- [Analytics & Reporting](https://help.salesmessage.com/en/articles/4104691-analytics-reporting.md): Get actionable insights for Performance, Messages, Calling, Conversations, and more!
- [Conversion & Revenue Tracking](https://help.salesmessage.com/en/articles/6142934-conversion-revenue-tracking.md): Measure the ROI of your SMS marketing campaigns

## Admin Settings

- [Pending Salesmsg Invitation Requests](https://help.salesmessage.com/en/articles/5486122-pending-salesmsg-invitation-requests.md): Not sure what to do with a new pending request?
- [Upgrade, Downgrade, or Cancel Your Account](https://help.salesmessage.com/en/articles/3297912-upgrade-downgrade-or-cancel-your-account.md): let us know if you need to change or cancel your account
- [View Your Invoices](https://help.salesmessage.com/en/articles/3290922-view-your-invoices.md): Quickly find, download, and manage your invoices in just a few clicks.
- [Adding a Backup Payment Method](https://help.salesmessage.com/en/articles/4755840-adding-a-backup-payment-method.md): Learn how to add a backup credit card or update your billing information.
- [Roles & Permissions](https://help.salesmessage.com/en/articles/5773786-roles-permissions.md): Set roles for your users to manage what they can do
- [Manage Your Email Address and Password](https://help.salesmessage.com/en/articles/3297947-manage-your-email-address-and-password.md): Learn how to update your email address, change your password, or reset a forgotten password.
- [How to Manage Salesmsg Agency & Franchise Accounts](https://help.salesmessage.com/en/articles/8700424-how-to-manage-salesmsg-agency-franchise-accounts.md): Manage Salesmsg Agency accounts, invite clients, access child orgs, assign HubSpot teams, and configure billing, texting, and integrations.
- [Two-Factor Authentication](https://help.salesmessage.com/en/articles/6797119-two-factor-authentication.md): Upgrade your security level with Salesmsg 2FA
- [Custom Short URL](https://help.salesmessage.com/en/articles/8851275-custom-short-url.md): Adding Custom Short URLs domain to Salesmsg: A Step-by-Step Guide

## Mobile Apps & Chrome Extension

- [Salesmsg Chrome Extension](https://help.salesmessage.com/en/articles/3444196-salesmsg-chrome-extension.md): Text from anywhere using our Google Chrome Extension
- [Download the Apple iOS App](https://help.salesmessage.com/en/articles/3170805-download-the-apple-ios-app.md): Send and receive your Salesmsg text messages from your iOS mobile device.
- [Download the Android App](https://help.salesmessage.com/en/articles/3170801-download-the-android-app.md): Have an Android device? Download the Salesmsg mobile app to send and receive texts & pictures from your phone.
- [Salesmsg Mobile App: Inboxes](https://help.salesmessage.com/en/articles/9940372-salesmsg-mobile-app-inboxes.md): How to use your Salesmsg Inboxes inside of the Mobile App both for IOS and Android.
- [Salesmsg Mobile app: Texting](https://help.salesmessage.com/en/articles/9940430-salesmsg-mobile-app-texting.md): How to begin and expertly utilize your texting options and features in the Salesmsg Mobile App.
- [Salesmsg Mobile App: Calling](https://help.salesmessage.com/en/articles/9945934-salesmsg-mobile-app-calling.md): The Mobile App Calling feature is a crucial aspect of your Salesmsg calling needs.
- [Salesmsg Mobile App: Contacts](https://help.salesmessage.com/en/articles/9946610-salesmsg-mobile-app-contacts.md)
- [Salesmsg Mobile App: Broadcasting](https://help.salesmessage.com/en/articles/9946614-salesmsg-mobile-app-broadcasting.md)
- [Contact Tags on IOS Mobile Conversations](https://help.salesmessage.com/en/articles/11068035-contact-tags-on-ios-mobile-conversations.md): Salesmsg iOS users can now see Contact tags in the conversation preview within the inbox.
- [Contact Tags on Android Mobile Conversations](https://help.salesmessage.com/en/articles/11068048-contact-tags-on-android-mobile-conversations.md): Salesmsg Androidusers can now see Contact tags in the conversation preview within the inbox.

## Affiliate Program & Agency Portal

- [Partner Program Overview](https://help.salesmessage.com/en/articles/4501629-partner-program-overview.md): Earn 15% Recurring Revenue for Every Referral

## FAQs and Troubleshooting

- [Salesmsg System Speeds](https://help.salesmessage.com/en/articles/6928085-salesmsg-system-speeds.md): What to expect, when you're expecting SMS \(and everything else!\)
- [T-Mobile Web Guard Settings](https://help.salesmessage.com/en/articles/13110089-t-mobile-web-guard-settings.md): Can't Access Salesmsg? Check Your T-Mobile Web Guard Settings
- [Mute Inbox Notifications](https://help.salesmessage.com/en/articles/8701382-mute-inbox-notifications.md)
- [Salesmsg Smart Call Flow](https://help.salesmessage.com/en/articles/13543645-salesmsg-smart-call-flow.md): The Smart Call Flow Builder gives you a visual canvas to design exactly how incoming calls to your inbox are handled.
- [OAuth: This Account is Already Connected to Another Account](https://help.salesmessage.com/en/articles/4693632-oauth-this-account-is-already-connected-to-another-account.md): Learn why and how to resolve this error
- [Email Notifications and Email-to-SMS](https://help.salesmessage.com/en/articles/4770218-email-notifications-and-email-to-sms.md): Control which notifications you receive on desktop and email.
- [SMS Error Codes](https://help.salesmessage.com/en/articles/6458077-sms-error-codes.md): Outlining the statuses for messages sent by Salesmsg
- [How to get desktop browser notifications](https://help.salesmessage.com/en/articles/3193523-how-to-get-desktop-browser-notifications.md): Get notifications on your browser when you receive texts
- [How Long Can a Text Message Be?](https://help.salesmessage.com/en/articles/4697613-how-long-can-a-text-message-be.md): 160 characters in the U.S. and Canada is the industry-standard maximum for SMS messages across all carriers and phones.
- [How Do Message Credits Work?](https://help.salesmessage.com/en/articles/3327206-how-do-message-credits-work.md): Learn how message credits are used.
- [How to Avoid Carrier Filtering - Error 30007](https://help.salesmessage.com/en/articles/3463645-how-to-avoid-carrier-filtering-error-30007.md): Learn about best practices to avoid carrier filtering also known as error 30007
- [Can I Use Salesmsg Internationally?](https://help.salesmessage.com/en/articles/3276821-can-i-use-salesmsg-internationally.md): Learn about Salesmsg's regional texting support for the USA and Canada, including key details on toll-free number verification.
- [Send a cloud file with your text message](https://help.salesmessage.com/en/articles/3657920-send-a-cloud-file-with-your-text-message.md): Use a link to text your media via sms/mms
- [Can I use my existing mobile number with Salesmsg?](https://help.salesmessage.com/en/articles/3193427-can-i-use-my-existing-mobile-number-with-salesmsg.md): Well, Yes and No.
- [Areacode unavailable?](https://help.salesmessage.com/en/articles/3456399-areacode-unavailable.md): Methods to workaround low phone number inventory.
- [Seat and Phone Number Costs Explained](https://help.salesmessage.com/en/articles/5581309-seat-and-phone-number-costs-explained.md): Learn what's already included in your subscription, and find out pricing for additional users and numbers.
- [Number Swapping for Ported Numbers](https://help.salesmessage.com/en/articles/12694353-number-swapping-for-ported-numbers.md): Make onboarding smoother with the Number Swapping for Ported Numbers as well as a payment grace period.