Salesmsg's new "Workflows 2.0" feature aims to provide a faster, simpler, and more visual automation experience. Key aspects of Workflows 2.0 include:
Ready-made templates: For messaging, follow-ups, lead nurturing, and review collection.
Auto-respond to missed/outbound calls: A "Coming soon" feature to send automatic follow-up texts.
Nurture leads with tag-based follow-up: Trigger personalized messages when contacts are tagged.
Automate review requests: Automatically send follow-ups to customers after appointments, purchases, and milestones (also "Coming soon").
Seamless conversion of existing workflows: A tool to instantly migrate existing workflows to Workflows 2.0, retaining all logic and triggers.
The document also highlights features like sending SMS messages, creating message sequences, and using an AI agent for support. It emphasizes that these features are designed to enhance customer engagement, improve response times, and streamline communication processes.
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