What SOC 2 Means
SOC 2 confirms that Salesmsg uses approved practices to safeguard data. It covers how we secure our cloud hosting, encrypt data, manage system access, monitor devices, and respond to issues. Auditors verify our controls annually, and third-party penetration testing checks for weaknesses before they affect your business.
We follow all five SOC 2 Trust Principles:
These principles guide how we operate every day.
Why This Matters for Your Business
Meet compliance requirements
Large customers, regulated industries, and enterprise teams often need verified security. SOC 2 satisfies these reviews without long questionnaires or custom audits.
Protect sensitive customer data
You store messages, phone numbers, and conversations. Salesmsg uses audited controls to keep them secure.
Strengthen customer trust
Share proof your business uses compliant technology. SOC 2 reinforces your commitment to data privacy.
Access the full audit report
We provide our SOC 2 report under NDA if your team requires it.
🔐 Security Infrastructure
Salesmsg uses industry-standard technology and monitoring:
AWS Cloud Infrastructure
TLS 1.2 Encryption in transit
SOC 2 Type II audit in progress
Multi-factor authentication for user access
High-volume messaging across millions of events daily
This foundation keeps your communication stable, protected, and reliable.
🔍 How We Keep Data Safe
Automated daily monitoring
Automated updates tracking
Device security
Encryption status
Configuration settings across the entire company.
Every system gets checked daily.
Independent annual audits
Auditors review disaster recovery plans, operational processes, and access controls. Every control is tested yearly.
Fast vulnerability response
Daily scans across GitHub, AWS, and employee devices help us fix issues quickly based on severity.
Company-wide security standards
Every employee completes security training and uses monitored, secure devices. New hires complete setup within 30 days. Access for departing employees is removed within 7 days.
📡 Trust Center: Real-Time Status
You can review Salesmsg’s security posture anytime through our live Trust Center. It provides full transparency into:
Live security monitoring
Current certifications
Security policies
Data handling practices
Incident response details
Subprocessor information
The Trust Center updates in real time so you always know the status of our systems.
Frequently Asked Questions
What is SOC 2?
SOC 2 is an independent audit that verifies how a company protects customer data. It reviews systems, controls, and security practices across the organization.
What type of SOC 2 does Salesmsg follow?
Salesmsg follows SOC 2 Type II. Auditors review controls over an extended period to confirm strong security, availability, confidentiality, processing integrity, and privacy.
Why does SOC 2 matter?
SOC 2 helps your business meet compliance needs. Many enterprise teams require it before using a communication platform. It shows your data stays protected under verified controls.
What does the audit cover?
The audit reviews cloud hosting, data encryption, system access, monitoring, incident response, device security, and operational processes.
How often is Salesmsg audited?
Auditors perform a Type II audit every year. The review includes testing controls and verifying improvements.
Who performs the audit?
Independent auditors complete the SOC 2 verification. Salesmsg also uses third-party penetration testers to review system security.
How does Salesmsg protect data?
Salesmsg uses AWS infrastructure, TLS 1.2 encryption, MFA for user access, monitored devices, daily scans, and automated security checks through Vanta.
How often are systems monitored?
Systems and devices receive daily checks. Security data updates in real time through the Trust Center.
What is the Trust Center?
The Trust Center shows current certifications, live security monitoring, subprocessor details, security policies, and incident response information.
How does Salesmsg handle vulnerabilities?
Daily scans review GitHub, AWS, and employee devices. Issues get resolved based on severity and impact.
How is employee access managed?
New hires receive secure device setup. Departing employee access ends within seven days.
Who can access the SOC 2 report?
Salesmsg shares the report under NDA for customers who require proof of compliance.
Need Help? ✋🏻
Reach out through live chat or email [email protected].