The Owner, or Admin of the account can upgrade your plan through the Plan & Billing settings in Salesmsg.

Locate the green upgrade button: and choose your preferred plan using our pricing slider.

When you exceed your plan credits, an Admin or Owner of the account will see the following message when clicking their Profile:
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This provides another way to upgrade - just click the blue upgrade button to make changes!

What is SMS broadcasting?
A Broadcast is a bulk message that allows you to send the same text to multiple contacts at a time. This is great for promotions, encouraging clients to book an appointment with you, or if you just want to send the same text to a group of contacts. 

How do I purchase more message credits?
If your subscription message credits are running low, you can add more message credits through the Billing Overview. You can purchase additional message credits anytime and they roll over into your renewals until they have all been used. 

​How do I downgrade my account?
Connect with our support team at [email protected], to go over your options to downgrade your account.

Contact us on live chat or send an email to us at [email protected].