Keeping your company name accurate is essential for maintaining clean, consistent data across your entire Salesmsg workspace and every connected system. With enhanced permissions and streamlined settings, updating your company name is now easier and more reliable than ever.

You can update your company name directly from the General Settings page, as long as you have the proper permissions. Simply head to Settings → General Settings, enter your new company name, and save your changes. Salesmsg will immediately validate your entry using the same rules applied during signup, helping ensure that:

Once saved, your new company name appears instantly in the UI, along with a confirmation toast to let you know the update was successful.

Changing your company name does more than update a single field—it ensures your identity stays consistent everywhere that matters. Behind the scenes, Salesmsg automatically syncs the updated name across all key systems, including:

To help teams with tracking and auditing.

Can any user update the company name?
No. Only users with permission to access the General Settings page can edit the company name. If you don’t see the option, reach out to your account admin.

Will the new company name update everywhere automatically?
Yes. Salesmsg syncs the updated name across internal records, billing, HubSpot, Intercom, and any connected systems that rely on company information.

Why do I see a validation error when saving?
Your entry may be empty or outside the allowed character limits. The field will highlight in red and show an error message if anything needs fixing.

How soon will the updated name appear in the UI?
Immediately. Once saved, the new company name shows right away and a success toast confirms the change.

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