The December 2025 Salesmsg product newsletter highlights new enhancements for efficiency, reporting clarity, and streamlined account management.
Key Product Updates:
Booking Agent for Seamless Appointments:
The AI Booking Agent handles scheduling by collecting details via SMS and automatically creating Calendly appointments.
Customers receive instant confirmation, reminders, and built-in links.
The Agent can either "Chat to book a time" by texting back and forth or "Share booking link" and follow up until the meeting is confirmed.
Instant Call History Counter:
A dedicated counter and updated navigation track missed calls and voicemails, separating them from Chats for clearer inbox visibility.
This helps prioritize callbacks and stay on top of voice conversations.
Effortless Integration Reconnection:
The new reconnect option lets users refresh integration access and update scopes in one click.
It automatically triggers the setup flow, avoiding the need to disconnect and start over. Examples of integrations mentioned include Hubspot, Salesforce, ActiveCampaign, and Keap.
Company Name Editing:
Users can update their company name directly inside the Salesmsg Settings page.
Changes sync across all integrated systems, helping maintain accurate branding and clean data.
General Enhancements:
Filter Analytics within Business Hours:
A new time filter allows users to display analytics only within selected business-hour ranges (e.g., 9:00 AM - 9:00 PM).
This ensures charts and reports reflect real operating time, not off-hour activity.
Sources:
