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Can I use Salesmsg internationally?

Learn about Salesmsg's regional texting support for the USA and Canada, including key details on toll-free number verification.

David Stupek avatar
Written by David Stupek
Updated over a week ago

Supported Regions

Salesmsg has expanded its SMS messaging greatly to over 236 counties, making it easy to reach out to contacts wherever they may be!

Many +1 countries as well as Great Britain, Australia and Mexico are supported for messaging!

This the list of countries we now support calling to as well as the associated credit cost.

Country

Inbound / Outbound SMS

Inbound MMS

Outbound MMS

Outbound Call

United States

1

2

2

1

Canada

1

2

2

1

Great Britan

4

8

8

Not available for calling

Australia

5

10

10

Not available for calling

Afghanistan

32

64

Not available

Not available

Aland Islands

8

16

Not available

Not available

Albania

10

20

Not available

Not available

Algeria

22

44

Not available

Not available

American Samoa

16

32

Not available

Not available

Andorra

12

24

Not available

Not available

Angola

13

26

Not available

Not available

Anguilla

16

32

Not available

Not available

Antarctica

9

18

Not available

Not available

Antigua and Barbuda

11

22

Not available

Not available

Argentina

8

16

Not available

Not available

Armenia

16

32

Not available

Not available

Aruba

13

26

Not available

Not available

Austria

9

18

Not available

Not available

Azerbaijan

33

66

Not available

Not available

Bahamas

5

10

Not available

Not available

Bahrain

4

8

Not available

Not available

Bangladesh

27

54

Not available

Not available

Barbados

17

34

Not available

Not available

Belarus

22

44

Not available

Not available

Belgium

9

18

Not available

Not available

Belize

23

46

Not available

Not available

Benin

21

42

Not available

Not available

Bermuda

18

36

Not available

Not available

Bhutan

34

68

Not available

Not available

Bolivia

19

38

Not available

Not available

Bosnia and Herzegovina

8

16

Not available

Not available

Botswana

9

18

Not available

Not available

Brazil

6

12

Not available

Not available

Brunei

6

12

Not available

Not available

Bulgaria

13

26

Not available

Not available

Burkina Faso

19

38

Not available

Not available

Burundi

32

64

Not available

Not available

Cambodia

20

40

Not available

Not available

Cameroon

17

34

Not available

Not available

Cape Verde

19

38

Not available

Not available

Cayman Islands

21

42

Not available

Not available

Central Africa

38

76

Not available

Not available

Chad

25

50

Not available

Not available

Chile

7

14

Not available

Not available

China

4

8

Not available

Not available

Christmas Island

5

10

Not available

Not available

Cocos (Keeling) Islands

5

10

Not available

Not available

Colombia

5

10

Not available

Not available

Comoros

35

70

Not available

Not available

Congo

24

48

Not available

Not available

Cook Islands

12

24

Not available

Not available

Costa Rica

4

8

Not available

Not available

Croatia

10

20

Not available

Not available

Cuba

8

16

Not available

Not available

Cyprus

8

16

Not available

Not available

Czech Republic

6

12

Not available

Not available

DR Congo

20

40

Not available

Not available

Denmark

5

10

Not available

Not available

Djibouti

14

28

Not available

Not available

Dominica

18

36

Not available

Not available

Dominican Republic

9

18

Not available

Not available

East Timor

17

34

Not available

Not available

Ecuador

21

42

Not available

Not available

Egypt

34

68

Not available

Not available

El Salvador

16

32

Not available

Not available

Equatorial Guinea

15

30

Not available

Not available

Eritrea

10

20

Not available

Not available

Estonia

9

18

Not available

Not available

Ethiopia

29

58

Not available

Not available

Falkland Islands

12

24

Not available

Not available

Faroe Islands

6

12

Not available

Not available

Fiji

16

32

Not available

Not available

Finland

8

16

Not available

Not available

France

7

14

Not available

Not available

French Guiana

16

32

Not available

Not available

French Polynesia

16

32

Not available

Not available

French Southern Territories

16

32

Not available

Not available

Gabon

23

46

Not available

Not available

Gambia

14

28

Not available

Not available

Georgia

14

28

Not available

Not available

Germany

8

16

Not available

Not available

Ghana

26

52

Not available

Not available

Gibraltar

10

20

Not available

Not available

Greece

6

12

Not available

Not available

Greenland

4

8

Not available

Not available

Grenada

21

42

Not available

Not available

Guadeloupe

16

32

Not available

Not available

Guam

6

12

Not available

Not available

Guatemala

21

42

Not available

Not available

Guernsey

4

8

Not available

Not available

Guinea

17

34

Not available

Not available

Guinea-Bissau

22

44

Not available

Not available

Guyana

17

34

Not available

Not available

Haiti

20

40

Not available

Not available

Honduras

21

42

Not available

Not available

Hong Kong

6

12

Not available

Not available

Hungary

8

16

Not available

Not available

Iceland

6

12

Not available

Not available

India

7

14

Not available

Not available

Indonesia

37

74

Not available

Not available

Iraq

29

58

Not available

Not available

Ireland

7

14

Not available

Not available

Isle of Man

4

8

Not available

Not available

Israel

19

38

Not available

Not available

Italy

8

16

Not available

Not available

Ivory Coast

26

52

Not available

Not available

Jamaica

24

48

Not available

Not available

Japan

8

16

Not available

Not available

Jersey

4

8

Not available

Not available

Jordan

26

52

Not available

Not available

Kazakhstan

24

48

Not available

Not available

Kenya

17

34

Not available

Not available

Kiribati

13

26

Not available

Not available

Korea Republic of

5

10

Not available

Not available

Kosovo

18

36

Not available

Not available

Kuwait

22

44

Not available

Not available

Kyrgyzstan

27

54

Not available

Not available

Laos PDR

20

40

Not available

Not available

Latvia

6

12

Not available

Not available

Lebanon

31

62

Not available

Not available

Lesotho

22

44

Not available

Not available

Liberia

16

32

Not available

Not available

Libya

34

68

Not available

Not available

Liechtenstein

3

6

Not available

Not available

Lithuania

5

10

Not available

Not available

Luxembourg

7

14

Not available

Not available

Macao

5

10

Not available

Not available

Macedonia

7

14

Not available

Not available

Madagascar

32

64

Not available

Not available

Malawi

28

56

Not available

Not available

Malaysia

22

44

Not available

Not available

Maldives

20

40

Not available

Not available

Mali

28

56

Not available

Not available

Malta

6

12

Not available

Not available

Marshall Islands

14

28

Not available

Not available

Martinique

12

24

Not available

Not available

Mauritania

22

44

Not available

Not available

Mauritius

14

28

Not available

Not available

Mayotte

16

32

Not available

Not available

Mexico

10

20

Not available

Not available

Micronesia

7

14

Not available

Not available

Moldova

8

16

Not available

Not available

Monaco

16

32

Not available

Not available

Mongolia

24

48

Not available

Not available

Montenegro

10

20

Not available

Not available

Montserrat

13

26

Not available

Not available

Morocco

19

38

Not available

Not available

Mozambique

26

52

Not available

Not available

Myanmar

29

58

Not available

Not available

Namibia

6

12

Not available

Not available

Nepal

21

42

Not available

Not available

Netherlands

9

18

Not available

Not available

Netherlands Antilles

10

20

Not available

Not available

New Caledonia

15

30

Not available

Not available

New Zealand

9

18

Not available

Not available

Nicaragua

10

20

Not available

Not available

Niger

25

50

Not available

Not available

Nigeria

33

66

Not available

Not available

Niue

17

34

Not available

Not available

Norfolk Island

4

8

Not available

Not available

Northern Mariana Islands

6

12

Not available

Not available

Norway

6

12

Not available

Not available

Oman

15

30

Not available

Not available

Pakistan

28

56

Not available

Not available

Palau

9

18

Not available

Not available

Palestinian Territory

33

66

Not available

Not available

Panama

15

30

Not available

Not available

Papua New Guinea

64

128

Not available

Not available

Paraguay

11

22

Not available

Not available

Peru

21

42

Not available

Not available

Philippines

17

34

Not available

Not available

Poland

4

8

Not available

Not available

Portugal

4

8

Not available

Not available

Puerto Rico

4

8

Not available

Not available

Qatar

19

38

Not available

Not available

Reunion/Mayotte

16

32

Not available

Not available

Romania

7

14

Not available

Not available

Russia

60

120

Not available

Not available

Rwanda

22

44

Not available

Not available

Samoa

20

40

Not available

Not available

San Marino

10

20

Not available

Not available

Sao Tome and Principe

11

22

Not available

Not available

Saudi Arabia

15

30

Not available

Not available

Senegal

22

44

Not available

Not available

Serbia

24

48

Not available

Not available

Seychelles

19

38

Not available

Not available

Sierra Leone

16

32

Not available

Not available

Singapore

4

8

Not available

Not available

Slovakia

8

16

Not available

Not available

Slovenia

17

34

Not available

Not available

Solomon Islands

8

16

Not available

Not available

Somalia

23

46

Not available

Not available

South Africa

7

14

Not available

Not available

South Sudan

21

42

Not available

Not available

Spain

8

16

Not available

Not available

Sri Lanka

34

68

Not available

Not available

St Kitts and Nevis

16

32

Not available

Not available

St Lucia

17

34

Not available

Not available

St Pierre and Miquelon

13

26

Not available

Not available

St Vincent Grenadines

22

44

Not available

Not available

Sudan

31

62

Not available

Not available

Suriname

17

34

Not available

Not available

Svalbard and Jan Mayen

6

12

Not available

Not available

Swaziland

19

38

Not available

Not available

Sweden

6

12

Not available

Not available

Switzerland

7

14

Not available

Not available

Syria

31

62

Not available

Not available

Taiwan

6

12

Not available

Not available

Tajikistan

38

76

Not available

Not available

Tanzania

37

74

Not available

Not available

Thailand

4

8

Not available

Not available

Togo

30

60

Not available

Not available

Tonga

14

28

Not available

Not available

Trinidad and Tobago

21

42

Not available

Not available

Tunisia

29

58

Not available

Not available

Turkey

4

8

Not available

Not available

Turkmenistan

28

56

Not available

Not available

Turks and Caicos Islands

16

32

Not available

Not available

Tuvalu

14

28

Not available

Not available

Uganda

22

44

Not available

Not available

Ukraine

15

30

Not available

Not available

United Arab Emirates

10

20

Not available

Not available

Uruguay

8

16

Not available

Not available

Uzbekistan

39

78

Not available

Not available

Vanuatu

18

36

Not available

Not available

Venezuela

10

20

Not available

Not available

Vietnam

13

26

Not available

Not available

Virgin Islands, British

18

36

Not available

Not available

Virgin Islands, U.S.

3

6

Not available

Not available

Wallis and Futuna

10

20

Not available

Not available

Western Sahara

19

38

Not available

Not available

Yemen

20

40

Not available

Not available

Zambia

28

56

Not available

Not available

Zimbabwe

21

42

Not available

Not available


International Use

For users outside the USA and Canada, you can still use Salesmsg as long as you have a US or Canadian phone number and are connecting to a US or Canadian customers.

This allows you to access Salesmsg's services even if you're based in another country.

If you’re interested in using Salesmsg in other regions, please sign up to be notified when we expand to your country by joining our International Beta List here.


Managing International Texting Settings in Salesmsg

  1. Navigate to your Organization Settings in Salesmsg.

  2. Locate the new setting labeled International Texting.

  3. Toggle the setting to enable or disable international texting.

    • Enabled: Allows messages to be sent to numbers in supported international countries.

    • Disabled: Restricts message sending to only US numbers.

When international texting is disabled:

  • International contacts will be treated as invalid numbers.

  • If you attempt to send a message to these numbers, you will receive the following error message:
    "Unable to send message: This destination country is disabled in settings. Learn more."

Important Integration Note

  • If you have PhoneCheckr enabled and international texting is disabled:

    • Numbers from the United States (US), Canada (CA), United Kingdom (GB), and Australia (AU) will not be processed.


Texting in the U.S. and Canada

In the Salesmsg app under Setting and the Numbers subcategory you can purchase a new 10DLC Number or a Toll-Free Number.


U.S. Contacts

When using US numbers for business messaging, 10DLC (10-Digit Long Code) registration is mandatory. This process, required by US carriers, helps ensure that your messages are delivered reliably and are compliant with industry regulations.

By registering your number, you gain access to higher messaging throughput and reduce the likelihood of your messages being filtered or flagged as spam. This registration is crucial for maintaining trust and effectiveness in your messaging campaigns within the United States.

To get started on your 10DLC go here!


Canadian Contacts

When setting up 10DLC compliance for Canadian customers, the process will accept a 9-digit business number instead of an EIN. If Canada is selected in the first step, Canada will automatically appear as the country in the following step.

Additionally, the option to "Enter EIN Manually" will be labeled as "Enter Business Number Manually," with "EIN" changed to "Business Number" and "State" updated to "Province." This ensures that the process is tailored to Canadian business requirements.

Toll-Free Numbers

If you're using a toll-free number, it must be verified for both US and Canadian texting. Verification helps ensure that your messages are compliant with local regulations and reduces the likelihood of message filtering or delivery issues.


Frequently Asked Questions

Can I send messages to US territories like Puerto Rico?
Unfortunately, no, at this time Salesmsg is only configured for US States, not territories.

further assistance or updates.


Related Articles


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