What is a Short-code Number?
A short-code is a unique 5 to 6 digit number that you can use to send and receive SMS and MMS messages. If you're reaching a larger audience (thousands of contacts) and you want to send them a mass message you can apply for a short-code number instead of using a 10 digit number or a long code to avoid your messages being marked as spam by mobile carriers.
**Short-code applications are only available on Premium subscriptions.
Introduction
Contact us to review what you could expect for the application process and cost to provision your own dedicated shortcode!
Restricted messaging contact/use cases for short codes
Products or services which are not legal both federally and in all 50 states
High-risk financial services
Debt forgiveness/repair programs
Gambling
Work & investment opportunities
Third-party aggregation services (loan aggregators, job boards, insurance aggregators, etc)
Lead generation campaigns that indicate the sharing of collected information with third parties
Messaging which directly competes with wireless offerings from telcos
Frequently Asked Questions
How can you use a Short-code to reach your audience with Salesmsg?
Two-way texting
Mass texting
Alerts & notifications
CRM automation
and more.
What kind of short-codes are available through Salesmsg?
A dedicated short-code that you can acquire for mass two way texting
How can you acquire a Dedicated short-code?
There are two types of shortcodes: vanity and random. A vanity shortcode is a specific number that you select in advance and a random shortcode is assigned to you at random once your application is submitted for approval. Salesmsg can help you acquire a short-code number. Get in touch with our Sales Team to start the process.
What does the short-code application process look like?
You'll fill out a brief questionnaire, learn about the requirements. Once you're ready to submit your short-code application, it will go into a review process with major carriers for approval. Shortcodes are regulated by carriers and provisioning may vary between 8-12 weeks depending on the time it takes the mobile carriers to review.
What information is needed to apply for a shortcode?
Be prepared to answer a few questions about your business and how you intended to use the shortcode. A visual mock-up that shows where users are being advertised about the shortcode is also required. This can be a mockup of a website, signage, or script. If you need help creating a visual mock-up, we can help.
What's the cost for a dedicated short-code?
There is a one-time setup fee and you'll then be billed quarterly for the shortcode.
Will my short-code work internationally?
Shortcodes are provisioned by country. We currently only support short-codes from the US and Canada.
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