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What is a Shortcode Number?

A shortcode is a unique 5 to 6 digit number that you can use to send and receive SMS and MMS messages. If you're reaching a larger audience (several hundred) and you want to send them a mass message you can apply for a shortcode number instead of using a 10 digit number or a long code to avoid your messages being marked as spam by mobile carriers. 

**Shortcode applications are only available on Premium subscriptions.

How can you use a Shortcode to reach your audience with Salesmsg?

Two-way texting
Mass texting
Alerts & notifications
CRM automations

and more.

What kind of shortcodes are available through Salesmsg?
A dedicated shortcode that you can can acquire for mass two way texting
A shared short code is provided by Salesmsg which allows you to send a mass one way text message using the short code number 7900. 

How can you acquire a Dedicated shortcode?
There are two types of short codes: vanity and random. A vanity short code is a specific number that you select in advance and a random short code is assigned to you at random once your application is submitted for approval. Salesmsg can help you acquire a shortcode number. Get in touch with our Sales Team for to start the process. 

What does the shortcode application process look like?
You'll fill out a brief questionnaire, learn about the requirements. Once you're ready to submit your shortcode application, it will go into a review process with major carriers for approval. Short codes are regulated by carriers and provisioning may vary between 8-12 weeks depending on the time it takes the mobile carriers to review.

What information is needed to apply for a shortcode?
Be prepared to answer a few questions about your business and how you intended to use the shortcode. A visual mock up that shows where users are being advertised about the short code is also required. This can be a mockup of a website, signage, or script. If you need help creating a visual mock up, we can help. 

What's the cost for a dedicated shortcode?
There is a one-time set up fee and you'll then be billed quarterly for the shortcode. 

Will my shortcode work internationally?
Shortcodes are provisioned by country. We currently only support shortcodes from the US.

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