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What is a Short-code Number?

A short-code is a unique 5 to 6 digit number that you can use to send and receive SMS and MMS messages. If you're reaching a larger audience (several hundred) and you want to send them a mass message you can apply for a short-code number instead of using a 10 digit number or a long code to avoid your messages being marked as spam by mobile carriers. 

**Short-code applications are only available on Premium subscriptions.

How can you use a Short-code to reach your audience with Salesmsg?

  • Two-way texting
  • Mass texting
  • Alerts & notifications
  • CRM automations
  • and more.

What kind of short-codes are available through Salesmsg?

A dedicated short-code that you can can acquire for mass two way texting
A shared short code is provided by Salesmsg which allows you to send a mass one way text message using the short code number 7900. 

How can you acquire a Dedicated short-code?

There are two types of short codes: vanity and random. A vanity short code is a specific number that you select in advance and a random short code is assigned to you at random once your application is submitted for approval. Salesmsg can help you acquire a short-code number. Get in touch with our Sales Team for to start the process. 

What does the short-code application process look like?

You'll fill out a brief questionnaire, learn about the requirements. Once you're ready to submit your short-code application, it will go into a review process with major carriers for approval. Short codes are regulated by carriers and provisioning may vary between 8-12 weeks depending on the time it takes the mobile carriers to review.

What information is needed to apply for a short-code?

Be prepared to answer a few questions about your business and how you intended to use the short-code. A visual mock up that shows where users are being advertised about the short code is also required. This can be a mockup of a website, signage, or script. If you need help creating a visual mock up, we can help. 

What's the cost for a dedicated short-code?

There is a one-time set up fee and you'll then be billed quarterly for the short-code. 

Will my short-code work internationally?

Short-codes are provisioned by country. We currently only support short-codes from the US and Canada.


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