Broadcast messages sent over your Salesmsg phone number are subject to carrier filtering. Salesmsg does not definitively know how many messages can be sent from a phone number before a user can expect to hit a filter. However, we highly recommend following the guidelines mentioned in Messaging Principals and Basic Practices.
Salesmsg strongly encourages customers to review proposed use cases with qualified legal counsel to ensure they comply with all applicable laws. The following are some general best practices:
- Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications.
- Only communicate during an end user's daytime hours unless it is urgent.
- Do not contact end users on do-not-call or do-not-disturb registries.