What Is It?
Every SMS character counts - long URLs can eat up precious space and sometimes trigger carrier filters. That’s where Salesmsg’s built-in URL Shortener comes in: it trims down your links, making messages more concise and more likely to get delivered.
Additionally, shortened URLs generated by Salesmsg are designed to work seamlessly across all phone devices, ensuring universal functionality.
How to Use It
You’ll see this tool handy everywhere in Salesmsg: in canned messages, broadcasts, triggers, keywords - and even in marketing workflows like HubSpot or ActiveCampaign. For broadcasts, Salesmsg may add tracking symbols to help monitor clicks.
Broadcast messages include native tracking of link clicks, which provides valuable metrics for engagement assessment.
Link Tracking in 1-to-1 and CRM Automated Messages
Unlike broadcast messages, links sent in 1-to-1 messages or as part of CRM automations are not tracked by Salesmsg. Consequently, no click metrics are made available for these cases, which may influence how such links are utilized in strategic messaging.
Go to the Conversations page in Salesmsg (visit app.salesmessage.com).
Paste your long URL directly into the message box.
Click the link shortening icon
- voilà! Your URL is now compact and ready to
Use It Again and Again
If you reuse a short link often, save it in a Canned message or copy it into your automation workflows for quick future access. This simple trick keeps your messaging streamlined and consistent.
Frequently Asked Questions
Does the short link ever expire?
No, the Salesmsg short links stay live indefinitely.
Can I hyperlink a single word like "here"?
Unfortunately, SMS/MMS doesn’t support that — the full URL must be visible.
Why didn’t my URL shorten?
Additionally, if your links are in CRM automation or 1-to-1 messaging, note that these types of messages do not support native tracking like broadcast messages.
Some common mistakes are leaving your URL with an "/" at the end. (i.e "https://salesmessage.com/" vs "https://salesmessage.com"). Not inducing the "https://".
Need Help? ✋🏻
Contact us on live chat or send an email to us at [email protected].