Salesmsg

Chris Brisson

David Stupek

Tawheed Altowaitee

Contacts & Messages

Create new tags and add them to your contacts to use with broadcasts and triggers.

Adding Tags to Contacts

Contact Notes

Contact Cleanup

Custom Fields

Learn how to filter contacts to create custom segments.

Filters & Segments

Bring Your Contact List into Salesmsg - Fast

Import your contacts

Easily manage all your contacts in one place.

Manage Your Contacts

Learn how you and your contacts can opt-out from receiving messages

SMS Opt-Out Compliance

Automatically ensure your contacts phone numbers are valid

PhoneCheckr

Sync your contacts from HubSpot, Active Campaign, Keap/Infusionsoft, and Pipedrive with Salesmsg

Two-Way CRM Contact Syncing

This feature is designed to make lead management easier, faster, and more efficient than ever before.

Salesmsg Contacts Page

Discover How to Update Contact Ownership in Salesmsg

Contact Ownership in Salesmsg

Set up customized links for quick access toxternal resources

Quick Links for Contacts

Capture Contacts with Click-to-Text or QR Code

Contacts

Search for key words or phrases to find them in your texting history

Advanced Conversation Search

Distribute new conversations evenly and automatically

Round Robin Chat Assignment

Automatically route messages based on customer sentiment.

Assign Conversations Based on Message Sentiment

Make sure every message is wanted with a simple confirmation.

Double Opt-In

Keep everyone connected in a single group chat

Group Messaging

Add videos and documents to your Salesmsg accounts media library for quick access

Media Library

Tag or mention any or all members of your team, internally!

Member Tagging

Create and save saved responses to save time on common replies.

Saved Replies

Learn how to schedule a text to send at a later date

Scheduling Text Messages

Schedule your next meeting with your contact from Salesmsg

Schedule Meetings On Your Calendar

Shorten your links to save characters and boost message deliverability.

URL Shortener

Video SMS

Extend the power of Salesmsg to your website and web app.

Website Chat Widget

You can send sms texts, images, url links, files, vcards, .pdf and more.

What Types of Messages Can I Send?

Understanding and Using Message Signature

Message Signature

This is a breakdown of the Conversations page in Salesmsg

Salesmsg Conversations Page

Send branded, media-rich messages that feel like a native app experience for your recipients.

RCS Messaging in Salesmsg

The redesigned Saved Replies experience makes managing your message templates faster and more intuitive.

Saved Replies 2.0 Redesign

The one stop shop for all Messaging questions and guides

Salesmsg Messaging Master

Alex Molloy

Messages

Find answers and get help from Intercom Support and Community Experts

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