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Capture Contacts with Click-to-Text or QR Code

Capture more Contacts With Ease

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Written by Operations Manager
Updated over a week ago

What is Click-to-Text?

Click-to-Text is a powerful lead generation feature that lets you create shareable links and QR codes. When someone clicks your link or scans your QR code, their messaging app opens automatically with your phone number and a pre-written message ready to send.

Why Use Click-to-Text?

  • Simplify Contact: Remove friction by pre-filling text messages for your prospects

  • Track Engagement: Monitor who clicks your links and who actually sends messages

  • Versatile Sharing: Use links on websites, social media, emails, or print QR codes on flyers, business cards, and signage

  • Organize Leads: Automatically tag incoming contacts for easy follow-up

Getting Started

Accessing Click-to-Text

Navigate to Click to Text from your sidebar menu, or discover it from the Discover page tiles (marked with a "New" badge).

Creating Your First Link

  1. Click + New Link button

  1. Name your link for easy identification

  1. Select an inbox and phone number where you want to receive messages

  1. Write your pre-filled message that recipients will see (supports emojis and AI text tools)

  1. Add tags (optional) to automatically categorize incoming leads

  1. Click Generate

Sharing Your Link

Once generated, you can:

  • Copy the link to share digitally

  • Download the QR code (PNG format) for print materials

  • View mobile preview to see how it appears to recipients

Managing Your Links

Actions Available

  • Copy Link: Get the shareable URL

  • Download QR Code: Save as an image file

  • View Details: See click and lead statistics

  • Edit: Update message content or settings

  • Duplicate: Create a similar link quickly

  • Delete: Remove unused links

Note: Deleted links will stop working immediately—recipients won't be redirected to your messaging app.

Tracking Performance

Each link includes detailed statistics with two tabs:

Clicks Tab: See who clicked your link or scanned your QR code

Leads Tab: Track who actually sent you a message

  • Search by name, email, or phone

  • Sorted by most recent first

  • Filter by date range

  • Take mass actions on multiple contacts

Tips for Success

Be clear and specific in your pre-filled message

Use descriptive link names to track different campaigns

Leverage tags to organize leads by source or campaign

Test your links before sharing widely

Monitor your statistics to understand which campaigns perform best

Common Use Cases

  • Retail: Add QR codes to receipts or in-store signage

  • Events: Share links in event promotions for quick RSVPs

  • Real Estate: Include QR codes on property signs

  • Restaurants: Enable easy reservations or takeout orders

  • Service Businesses: Simplify appointment booking requests

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