Scheduling text messages

Learn how to schedule a text to send at a later date

David Stupek avatar
Written by David Stupek
Updated over a week ago

Scheduling a text

For your convenience, you can schedule a text to send out at a later time.Β This is helpful for appointment reminders or if you just want to preemptively set up when your next message is sent.Β 

The steps

Insert your message in the text box and before you send it, click on the Timer Setting to schedule when your message will go out. Pick the day, time, and schedule your message. After your scheduled text is set up, make sure to hit Send Message to confirm.

Edit and Cancel a scheduled text

By clicking on the edit button located in the conversation window, you are now able to modify your scheduled message.

If you need to cancel your scheduled response, click the Delete to cancel the message. Or set your message to Stop on Response.

If you activate the "Stop on Response" option, your scheduled message will automatically be canceled upon receiving an inbound message from the contact. This is particularly useful for avoiding redundant automated follow-ups, such as "Haven't heard back from you," if you've already received a reply.

Consolidated scheduled messages view

A consolidated view of all your scheduled messages is now available in one place. To access it, go to the conversation filter and select "scheduled" to see all scheduled messages for a particular inbox. From this view, you can easily edit or delete your scheduled messages.

Frequently asked questions

Can I schedule more than one text to my contact?
You can schedule more than one text, just at a different time.

Can I edit a scheduled text?
Yes, you can edit your scheduled message by pressing edit from conversation window or in consolidated view from "scheduled" filter.Β 
​What timezone are my messages sent and received in?
Your timezone is dictated by the timezone you selected in your Personal settings. If you've never configured this, the default is the timezone that your web browser is set to.

What types of messages can I schedule?
The same types of messages you can send without scheduling if your number can send MMS you can schedule an MMS.
​How long in advance can one schedule a message?
We recommend our users schedule their messages no longer then 1 week in advance.Β 

When will my contact receive their message?
Contacts will receive the message relative to your timezone. Salesmsg uses your browser's timezone. If a message is scheduled at 12pm ET, to send to a PT contact the PT contact receives the message at 9am PT.Β 

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