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What you can include in your messages

You can include picture files, attachments, hyperlinks to book appointments, send gifs, and emojis just like regular texting. You can also quickly insert saved canned responses into your conversations or even create a scheduled text to send out at a later time.

Add Notes

When you toggle SMS to Note, the text box converts into a space for internal notes that your client won't see. 

Sending Vcards

To send a vcard to your clients, simply click on the media icon in the text board to drag and drop your vcard into your message. 

Hosted file URL's

Have an image on your website you would like share in your message? Writing in the URL for where the image is hosted will work to share the file. Here is an example of a Hosted images file URL "https://via.placeholder.com/150".


Your picture files have to be in the following formats: png, jpeg, gif, vcard up to 5MB.
(recommended size for media files 480 pixels wide, up to 720 pixels high)
Attachments must include a valid url.
Actual links included in your text will send as clickable hyperlinks.

Looking to send a message in bulk? Check out our Broadcast Feature to learn more.

To reach our support team, please email [email protected].

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