What you can include in your messages
You can include up to five image files*, attachments, hyperlinks to book appointments, send gifs, and emojis just like regular texting. You can also quickly insert saved canned responses into your conversations or even create a scheduled text to send out at a later time.
When you toggle SMS to Note, the text box converts into a space for internal notes that your client won't see.
To send a vCard to your clients, simply click on the media icon in the text board to drag and drop your vCard into your message.
Hosted file URL's
Have an image on your website you would like to share in your message? Writing in the URL for where the image is hosted will work to share the file. Here is an example of a Hosted images file URL "https://via.placeholder.com/150".
* Image Formatting
You can upload up to five images at a time, in the following formats: png, jpeg, gif, vCard up to 3.5MB collectively.
(recommended size for media files 480 pixels wide, up to 720 pixels high)
Attachments must include a valid URL.
Actual links included in your text will send as clickable hyperlinks.
Frequently Asked Questions
How can I send a video?
Videos are not supported at this time but are coming soon. However, you can upload the video into a storage service and send a link for your contact to download.
Images do not load. What Can I do?
Sometimes our carrier provider can experience high traffic in the network causing images not to load. If the image is time-sensitive, we suggest uploading the image into a storage site and sending a link.
Need Help? ✋🏻
Contact us on live chat or send an email to us at [email protected].