If you want your clients to Opt-in to text before you begin your conversations, you can enable the Double Opt-in feature in your account to send automated opt-in messages.
This is an organization wide feature that will apply to your entire team's settings and every contact will have to opt-in before you can start texting.
Opting In & Opting Out
1. Before you begin a conversation with a contact, you'll first send an automated confirmation text.
2. After your contact opts in, you can start composing your message.
3. If your contact responds "stop" they will automatically be opted-out and you won't be able to send texts to the contact until they opt-in again.
To enable or disable this feature, navigate to settings> organization settings > double Opt-in
Frequently asked questions
Can I use a workflow or automation to Opt-in more than one contact at a time?
Unfortunately no, our Support team can offer advise and workarounds for problems related to opting in many contacts at once. Reach out to us at [email protected]