Salesmsg Campaigns

The Salesmsg Campaign feature is our new dynamic messaging platforms that combine aspects of both Workflows and Broadcasts, allowing users to create automated, multi-message workflows. A Campaign continuously enrolls Contacts based on specified rules and then triggers one or multiple messages to those contacts over time.

Salesmsg Campaigns offer businesses a powerful, automated way to nurture leads and engage customers with personalized, ongoing communication.

Increase Engagement – Multi-step messaging sequences help maintain conversations with prospects and customers.
Enhance Nurturing – Guide leads through the funnel with a structured outreach strategy.
Cross-Channel Communication – Combine SMS and Ringless Voicemail in one campaign for better reach and response rates.

Getting Started

Contact Enrollment

Begin by selecting the contacts you want to engage with, then choose the Enroll in Campaign option to automatically add them to your campaign. This ensures they receive timely and targeted messages based on your predefined triggers, helping you nurture leads and improve engagement.

Multi-Message Sequences

Salesmsg Campaigns allow you to send a series of messages over time, creating a consistent flow of communication that nurtures contacts and keeps them engaged throughout the campaign.

Multi-Channel Support

Campaigns can leverage multiple channels like SMS and Ringless Voicemail, allowing you to reach your contacts through their preferred communication methods and increase overall engagement.

Cross Application Functionality

Saved replies

Saved Replies allow you to create pre-written, reusable responses that can be quickly inserted into your messaging sequences, ensuring consistency and efficiency in your communications.

By using Saved Replies, you can easily respond to common questions or send standard messages without needing to manually type them each time.

Multiple Scheduling Option

1. Send Immediately

Send your campaign messages the moment you hit "Send." Perfect for:

Time-sensitive announcements
Flash sales or limited-time offers
Breaking news or urgent updates
Immediate follow-ups after customer actions

This option ensures your message reaches contacts without delay, maximizing the impact of time-critical communications and allowing for spontaneous campaigns.

2. Fixed Delay Option

Schedule with Precise Time Intervals Set your campaign messages to send after a specific amount of time has passed:

Choose exact intervals: minutes, hours, days, weeks, or months
Create natural conversation flows with well-timed follow-ups
Build gradual engagement sequences without manual intervention
Perfect for drip campaigns and multi-step customer journeys

This approach helps maintain consistent spacing between messages, creating a more natural communication rhythm while giving contacts appropriate time to engage with each message.

3. Fixed Date/Time Option

Target Specific Calendar Moments Schedule campaign messages to send at an exact date and time:

Select a precise calendar date and clock time
Perfect for holidays, events, or planned promotions
All contacts receive the message simultaneously
Ideal for coordinated campaigns across your audience

This scheduling method ensures your message arrives at the optimal moment for maximum relevance, whether it's a holiday greeting, event reminder, or synchronized announcement.

4. Dynamic Date Field Option

Schedule Campaigns Around Any Date Field Send messages exactly when it makes sense. Choose to trigger a Campaign message:

Before or after a date/time stored in the Contact's profile
Based on precise timing—like "15 minutes before Contact.Webinar"
- Select either date-only or date/time fields
- Delay options adjust automatically based on field type
- Avoids mismatches (e.g., minutes/hours won't show for date-only fields)

This feature is perfect for teams that want to automate messages tied to specific events or milestones—without the hassle of manual scheduling. From reminders to re-engagements, your messages now follow your contacts' timelines.

Schedule Campaigns Around Any Date Field

Frequently Asked Questions

How does Triggered Messaging work?

Triggered Messaging automatically sends messages when specific conditions are met, such as time delays or contact actions. This ensures that your messages are timely and relevant to each contact.

Can I send multiple messages in a campaign?

Yes, Salesmsg Campaigns support multi-message sequences, allowing you to send a series of messages over time to nurture your contacts, rather than a single broadcast.

What channels can I use in a Salesmsg Campaign?

Salesmsg Campaigns support SMS and Ringless Voicemail, enabling you to reach your contacts on their preferred platform for better engagement.

Can I edit or modify a campaign?

Yes, you can edit your campaign at any time to update contact rules, messages, and triggers.

Is there a contact limit for campaigns?

There is no strict limit, but messaging volume and credits may vary based on your plan. Check your plan details for more information.

How do I track campaign performance?

You can monitor campaign performance through Salesmsg analytics, including message delivery, open rates, and responses, all accessible in the dashboard.

Can I pause or stop a campaign?

Yes, you can pause or stop a campaign anytime through the campaign settings.