Welcome to your one stop show for all Messaging information! As messaging is one of our core features and has so many various aspects along with so many distinct possibilities this article is meant to help you navigate through that!

To get started on messaging within the Salesmsg app you will need to first go through A2P 10DLC Compliance and register and phone number to get started on that go to these two links.

A2P 10DLC Master

Register Your 10DLC Number

For more information click on this link 👉 How do message credits work?

Every Salesmsg subscription includes a set amount of message credits that is replenished each month (or year, if you're on an Annual plan). Every month, you get a new batch of credits to spend down over that month. As a reminder, unused subscription credits do not roll over.

For more information click on this link 👉 SMS, MMS, and A2P 10DLC Carrier Fees

Salesmsg passes through wireless carrier fees charged by carriers on messages sent from toll-free numbers. We pass these fees to our customers with no markup. Please see the fee schedule below for both U.S. and Canadian carriers.

Each outgoing and incoming text counts as a message credit depending on the length of the text. One outbound text could be anywhere from 153 to 160 characters based on whether or not you are using unique symbols. Any text with more than 160 characters will use an additional message credit. There's an indicator in the text box of how many message credits your text will use.

Please see this article for the international prices per SMS in credits.

For more information click on this link 👉 All in One Messaging & Calling

When you begin your messaging experience start with looking into and understanding your messaging page. Salesmsg is an all-in-one messaging and calling app that helps streamline your communication with customers and leads. Whether you need to send a text, make a call, or listen to a voicemail, Salesmsg has got you covered.

For more information click on this link 👉 Send a cloud file with your text message

Learn how to upload a file to the cloud, and obtain a url you can SMS/MMS to your contacts that will lead to the file. While Salesmsg has the ability to attach .gif, .png, .jpg, or .vCard directly from our UI, you could send a shareable link to any type of file that can be hosted on your cloud storage platform.

The AI Texting Assistant is a powerful tool built into Salesmsg conversations to enhance your messaging experience. This advanced feature offers you various capabilities to help you craft better messages. Let's explore how you can enhance your customer communication, save time, and ensure your messages resonate effectively by utilizing the AI Texting Assistant.

For more information click on this link 👉 AI Texting Assistant

The Message Signature feature enables users to create a personal signature that will be automatically appended to all manually sent outbound messages. This feature is designed to add a personal touch or professional closing to your communications.

For more information click on this link 👉 Message Signature

For more information click on this link 👉 Strategy: High Volume SMS

Optimizing your SMS strategy for mass texting, deliverability, and throughput.

Click on this link for more information 👉Video SMS

Click on this link for more information 👉SMS-enabling your existing phone number FAQ

For more information click on this link 👉 Toll-Free Message Verification (USA/Canada)

Toll-free message verification is a process where businesses and their use cases are reviewed before sending traffic via toll-free numbers to the US and Canada.

This verification process is free of charge and greatly reduces the risk of message filtering on toll-free traffic for all major networks in the US and some in Canada, as long as the business adheres to their stated use case and all applicable rules, such as Twilio's messaging policy.

This verification applies to messaging to mobile users in the US and to the Fido, Rogers, Telus, and Videotron networks in Canada. In other countries, toll-free SMS is treated the same as other international SMS, and businesses should consult the country's SMS guidelines page for compliance considerations.

​Toll-free verification is currently required in the US and Canada for optimal delivery.

To avoid traffic being blocked in Canada or subject to increased filtering and daily sending limits in the US, it is important to complete the verification process as soon as possible. This verification process is part of aligning sender visibility with short code and 10DLC messaging channels. If your toll-free numbers have already been verified, no further action is needed.

If your toll-free numbers have already been verified, no further action is needed.

For more information click on this link 👉 Top 7 SMS KPI's You Should Be Tracking

Given the explosive growth of SMS as an immediate channel to connect with customers, measuring your impact with SMS is more important now than ever before. We've compiled a list of 7 key metrics you should use to connect your text messages to meaningful revenue.

For more information click on this link 👉 How long can a text message be?

The industry standard for text messaging is 160 characters across all carriers in U.S. and Canada. Depending on how long your message is, you have three different sending options through Salesmsg.

For more information click on this link 👉 Prohibited SMS Use Cases

Understanding which businesses cannot use SMS

As we know, SMS is one of the most valuable channels to connect with customers. With the rise in popularity of SMS as a channel, we're seeing a rise in spammers and businesses operating in unsupported categories as defined by the major wireless carriers. SMS traffic is highly regulated and as a result, there are categories of businesses using SMS that are not supported by wireless carriers.

Restricted Messaging Content

CTIA regulations and rules for accepted and restricted content

Cannabis or CBD-Related Content

Everything You Need to Know About Messaging with Salesmsg — From Compliance to Credits, Sending Best Practices, and Troubleshooting.

For more information click on this link 👉 Messaging FAQ's

Contact us on live chat or send an email to us at [email protected].