Importing your contacts is quick and easy with a simple CSV upload. If any contacts can’t be added, Salesmsg will let you know why—so you can clean up your list and start texting in no time.

Go to the Contacts section in your Salesmsg dashboard and click Import Contacts.

​Don’t see the option?
If your user role is higher than “Member” and you still can’t find it, reach out to our support team via chat—we’ll help you get set up.

Salesmsg accepts .CSV files only - no other formats.

Not sure what a CSV file is? No worries! We've got ready-to-use templates:

The .CSV has additional optional columns, but the phone number is the only required field. If you have blank columns, you can remove them from the template.

Our system only accepts a .CSV file. Other file types will not be accepted.

After you import your contacts, you will need to map the contact fields phone number, first name, last name, and email address to Salesmsg.

If you used our Phonecheckr tool you can also map additional fields to import this information. It works for importing new and updating existing contacts.

Want to send a message to this group later? Tags make it easy to segment your contacts for broadcasts.

💡 Tip: Always tag your imported contacts so you can find or message them as a group later.

Once the import finishes, Salesmsg will show you a summary of what was:

Click on any number to see which contacts fall into that category and why.

Selecting "Duplicate":

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Selecting "Skipped":

What if some of my contacts are already in Salesmsg, but most are new?
No problem! Salesmsg will spot the duplicates and let you choose whether to merge them or keep both.

Why won’t my file upload?
Here are a few quick things to check:

How many contacts can I import at once?
You can import as many as you want—Salesmsg doesn’t limit you. Go ahead and bring in your full list

Contact us on live chat or send an email to us at [email protected].