When you send ringless voicemails through Salesmsg, carriers may filter them out - just like they do with texts. This guide walks you through simple tips and best practices to help your messages land successfully and reach more people.

✅ Say your name, business, why you’re calling, and what to do next
✅ Register your number (Free Caller Registry)
✅ Avoid toll-free numbers
✅ Keep your tone clear and professional
✅ Add a personal touch if possible
✅ Always get opt-in permission first
✅ Track your results and improve over time
✅ Make sure your voicemail is at least 6 seconds long

A good script = a clear message that’s more likely to be delivered.

Intro

Purpose

Call to Action

Closing

Register your phone number with the Free Caller Registry to boost your reputation and reduce filtering. This tells carriers you’re a legitimate business.

Use a local or business number instead of toll-free (like 800 or 888). These numbers are more likely to be ignored or filtered.

Keep it:

Avoid sounding too scripted or robotic - speak naturally like you would in a real voicemail.

If it makes sense, mention something specific about the person or business you're calling. It helps you stand out and feel more genuine.

Always get opt-in permission before sending voicemails. It’s not just best practice—it’s often required by law and protects your business.

Check how your voicemails are performing:

Tip: Clean your contact list regularly. Ringless voicemails work best with mobile and landline numbers. Some VoIP numbers may not receive them reliably.

Voicemail recordings need to be at least 6 seconds long to work properly—shorter messages might not be delivered.

Following these simple best practices will:

Need help troubleshooting delivery issues? The Salesmsg Support team is always here to help.

What if my message is being filtered?

If your voicemail isn’t going through, Salesmsg may show an error like “User Busy” in the conversation thread. This means it didn’t land and it’s time to review your script, number type, or recording length.

Contact us on live chat or send an email to us at [email protected].