Group 65
Go to Salesmsg
All Collections
FAQs and Troubleshooting
FAQs and Troubleshooting
A curated list of the most commonly asked questions by Salesmsg customers
15 articles in this collection
Written by
Chris Brisson
and
David Stupek
Integrations
OAuth: This Account is Already Connected to Another Account
Learn why and how to resolve this error
Written by
David Stupek
Updated over a week ago
Messages
How to get email notifications
Control which notifications you receive on desktop and email.
Written by
David Stupek
Updated over a week ago
How long can a text message be?
160 characters in the U.S. and Canada is the industry-standard maximum for SMS messages across all carriers and phones.
Written by
Chris Brisson
Updated over a week ago
How to get desktop browser notifications
Get notifications on your browser when you receive texts
Written by
Chris Brisson
Updated over a week ago
Troubleshooting message errors
Review and identify your message errors
Written by
David Stupek
Updated over a week ago
How do message credits work?
Learn how message credits are used.
Written by
David Stupek
Updated over a week ago
How to avoid carrier filtering
Learn about best practices to avoid carrier filtering
Written by
David Stupek
Updated over a week ago
Can I use Salesmsg internationally?
Written by
David Stupek
Updated over a week ago
Send a cloud file with your text message
Use a link to text your media via sms/mms
Written by
David Stupek
Updated over a week ago
Phone Numbers
10DLC FAQ's
Learn about 10DLC- SMS & MMS Long Code Product, launch timeline, and Carrier fee changes.
Written by
Chris Brisson
Updated this week
How can I tell who called me?
View who called your sms number through call forwarding.
Written by
David Stupek
Updated over a week ago
How can I change my existing Salesmsg number?
Written by
Chris Brisson
Updated over a week ago
Aircall Numbers Not Ready to Be Assigned
Why Am I Seeing this Error?
Written by
David Stupek
Updated over a week ago
Can I use my existing mobile number with Salesmsg?
Written by
Chris Brisson
Updated over a week ago
Areacode unavailable?
Read why the area code you searched for is unavailable.
Written by
David Stupek
Updated over a week ago