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Can I use my existing mobile number with Salesmsg?
Can I use my existing mobile number with Salesmsg?
Chris Brisson avatar
Written by Chris Brisson
Updated over a week ago

Well, Yes and No.

Let's start with why you can't "text-enable" your cell phone number.

Because only one company can control the SMS traffic on your phone, the carriers make it impossible to have two companies "share" the ability to send/receive text messages.

It's like having Sprint and T-Mobile share the same number to send texts. Simply put, it's just not possible to do today.

In the end, only ONE company can control the texting traffic.

Option 1: Porting a Mobile Phone (not recommended)

Now, you can port away your existing mobile phone number to Salesmsg, but in all honesty... you don't want to do that. Once it's ported away from your carrier, Salesmsg will control both the calling and texting on that number. Your mobile device will not have a phone number until you secure a new one from your mobile service provider.

Option 2: Text-Enable a Landline

Salesmsg can text-enable a landline phone number, this is not a mobile number but is an old-fashioned landline.Β 

This will enable you to keep your calling with your telecom provider and Salesmsg will control your text messaging. To learn more, go here.

Frequently Asked Questions

How long does Porting take?

Our network partners quote that it takes 6 to 8 weeks but it is typically faster.

How long does Hosting take?

Hosting a landline can be complete in less than 24 hours.

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