View & Download Your Invoices
Need a copy of your invoice? You can access and download all of your invoices directly from your account in just a few steps.
Where to Find Your Invoices
Click your profile icon in the bottom-left corner of Salesmsg
Select Settings
Open Plan & Billing
From there, you’ll see a list of all your invoices:
Download an Invoice
Find the invoice you need
Click anywhere in the Invoice for options to download
Choose how you'd like to download it, and that’s it - your invoice will download instantly.
💡 Quick Tips
Only users with access to billing settings will be able to view invoices
Your invoices are itemized, so you can easily see charges and details
Frequently Asked Questions
Why doesn’t my invoice show my company name?
No problem - this can be updated in your settings.
Go to: Profile → Settings → Organization → Company Name
Once updated, your invoices will reflect the correct name going forward.
What charges are included on my invoice?
Your invoice includes charges like SMS, MMS, and carrier fees (A2P 10DLC).
For a detailed breakdown of these charges, you can review our pricing and fee documentation here.
Can invoices be sent to me automatically?
Not just yet - automatic invoice emails aren’t currently available.
It’s something on our roadmap, though! You can add yourself as a voter on the feature request to be notified when this becomes available.
I can’t find an invoice for a charge - what should I do?
Please reach out to our support team, who will be happy to help track it down.
To speed things up, please be sure to include:
The date of the charge
The amount
The last 4 digits of the card used
With that info, we can quickly locate the correct invoice for you.
Need Help? ✋🏻
Contact us on live chat or send an email to us at [email protected].