You can upgrade, downgrade, or cancel your subscription at any time.
Upgrade or Downgrade Your Subscription
Go to your Billing Overview settings and click on Upgrade to view our subscription options.
How to Cancel Your Account
Go to your Billing Overview settings and click on Cancel your account. Fill out this quick form to cancel your account.
Your plan will cancel at the end of your billing cycle. You can resume your subscription at anytime.
Frequently Asked Questions
Can I change my plan later?
Absolutely. You can upgrade, downgrade, pause, and cancel your plan at anytime.
Do you offer any discounts?
Yes! When you choose to pre-pay for a year of service, you'll receive a discount compared to monthly payments, up to 17% off.
What payment methods do you accept?
We use Stripe to process our payments which is safe and secure. We accept VISA, Mastercard, American Express, and Discover.
What happens when I cancel my account?
When a Salesmsg account is canceled, you will have 30 days to restore access to your account, your contacts, broadcasts, and credits.
After 30 days, all of your contacts and credits will be removed.
When will my plan cancel?
Your subscription will cancel at the end of your billing cycle.
Can I re-activate my canceled subscription?
Yes, we can resume your subscription before the end of your billing cycle.
Will I lose my contacts and other information if I cancel?
Yes. You will have 30 days to choose an active subscription, or choose the pay as you go plan to keep your contacts, triggers, messages, credits, and everything in your account. After 30 days, we will purge your information.