Yes! You can use your Google Voice phone number on Salesmsg by PORTING it away from Google to your Salesmsg account.
Porting will move your number from one provider to another. It's like taking your number from Sprint to T-Mobile.
IMPORTANT: Google Voice numbers can be ported, but that will include SMS/MMS and voice capabilities. That means you'll lose the Google Voice features (e.g., voicemail, outbound calls, etc) and the number will move completely off of Google Voice to Salesmsg.
How to Unlock Your Google Voice Number
If you wish to port your number away from Google Voice to Salesmsg, then please follow these steps to unlock and start the porting process.
To start that process:
Unlock your Google Voice number(s) by visiting: www.google.com/voice/unlock and following the steps indicated on that site.
Email [email protected] or chat with our team on LIVE chat with a screenshot that shows the status of the number as “Unlocked”
We'll confirm with you once we've received this & let you know when we've started the process! Porting can take our provider about 1-2 weeks to complete.
Frequently Asked Questions
Can I use Google Voice AND Salesmsg at the same time?
Sadly no.
Google Voice numbers can be ported, but that will include SMS/MMS and voice capabilities. That means you'll lose the Google Voice features (e.g., voicemail, outbound calls, etc).
Once it's ported, Salesmsg will control the calling and texting traffic and you will no longer be able to use the Google Voice app or its features.
While Salesmsg offers the ability to text-enable Landline numbers and some VOIP number, with Google Voice numbers we cannot host the SMS numbers, they have to be ported to Salesmsg.
Phone Type | Port Number | Text-Enable |
Google Voice | Not recommended | 🚫 |
Mobile | Not recommended | 🚫 |
Landline | Not recommended | ✅ |
VOIP | Yes | ✅ *depends on provider |
Can I port my number back to Google Voice?
Yes, you can always port your number away from Salesmsg back to Google Voice if you choose to. There is a $10 porting fee to initiate the process.
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Need Help? ✋🏻
Contact us on live chat or send an email to us at [email protected].