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Transferring a Google Voice Number to Salesmsg

A Complete Guide to Moving Your Google Voice Number into Salesmsg.

Chris Brisson avatar
Written by Chris Brisson
Updated this week

Thinking about moving your Google Voice number to Salesmsg?

You can, but it requires a process called porting, which fully transfers your number out of Google.

Once complete, all calls and texts will run through Salesmsg only, and the number will no longer be available in your Google account. Only move forward if you're ready to completely switch your number from Google Voice to Salesmsg.


Are You Using Google Voice via Workspace or Personally?

Because what you’ll need depends on whether your number is under:

  • Google Workspace (business/organization account)

  • Personal Google Voice account

Having the right documentation ready for your situation will make this much smoother.


⚠️ Before You Start: Important Things to Know

  • Don’t cancel Google Voice until the port is completely done - cancelling early can cause delays or failures.

  • You’ll need certain documents, screenshots, and/or account verification information, depending on your account type.

  • If you want to send SMS messages through Salesmsg after the transfer, you’ll need A2P 10DLC approval.

  • Once transferred, all your message & call rates will switch to Salesmsg’s pricing.


Step‑by‑Step: What to Do

Here’s how to get your number from Google Voice into Salesmsg.

If You Have…

What You Need to Do

Google Workspace Number

• Log into Google Admin with an admin account.
• Go to Apps > Google Voice > Number Porting → find your Port-out PIN.
• Verify your “primary location” settings under Locations in Admin; you may need this data.

Personal Google Voice Number

• Unlock your number in Google Voice by visiting: Google Voice Unlock
Take a screenshot
After unlocking your number, take a screenshot that shows:

  • Your Google account email

  • The Google Voice number

  • Confirmation that the number is unlocked

Then for both types:

  1. Unlock your number in Google Voice
    Before porting, Google requires you to unlock your number.

    • Click the gear icon ⚙️ (Settings)

    • Under Account, find Porting or Unlock Number

  2. Take a screenshot
    After unlocking your number, take a screenshot that shows:

    • Your Google account email

    • The Google Voice number

    • Confirmation that the number is unlocked

    This is required as proof for the porting request.

  3. Submit a ticket to our team via the button directly below
    Include the screenshot, your account details, and any other required documents (LOA, recent bill, etc.).

🚨 CLICK HERE TO START YOUR GOOGLE VOICE PORT REQUEST ‼️


Frequently Asked Questions

Can I run Google Voice and Salesmsg with the same number at once?

No — once the number is ported, Google Voice features (voicemail, calling through Google, etc.) stop, and Salesmsg takes over everything.

While Salesmsg offers the ability to text-enable Landlines and most VoIP numbers (online voice service provider e.g. Vonage, RingCentral, etc.) - with Google Voice numbers we cannot "Host" the SMS numbers, they have to be ported to Salesmsg.

Phone Type

Port Number

Text-Enable

Google Voice

Not recommended

🚫

Mobile

Not recommended

🚫

Landline

Not recommended

VoIP

Yes

✅ *depends on provider

Can I port my number back to Google Voice?

Yes, you can always port your number away from Salesmsg back to Google Voice if you choose to. There is a $10 porting fee to initiate the process.


Need Help? ✋🏻

Contact us on live chat or send an email to us at [email protected].

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