Thinking about moving your Google Voice number to Salesmsg?
You can, but it requires a process called porting, which fully transfers your number out of Google.
Once complete, all calls and texts will run through Salesmsg only, and the number will no longer be available in your Google account. Only move forward if you're ready to completely switch your number from Google Voice to Salesmsg.
Are You Using Google Voice via Workspace or Personally?
Because what you’ll need depends on whether your number is under:
Google Workspace (business/organization account)
Personal Google Voice account
Having the right documentation ready for your situation will make this much smoother.
⚠️ Before You Start: Important Things to Know
Don’t cancel Google Voice until the port is completely done - cancelling early can cause delays or failures.
You’ll need certain documents, screenshots, and/or account verification information, depending on your account type.
If you want to send SMS messages through Salesmsg after the transfer, you’ll need A2P 10DLC approval.
Once transferred, all your message & call rates will switch to Salesmsg’s pricing.
Step‑by‑Step: What to Do
Here’s how to get your number from Google Voice into Salesmsg.
If You Have… | What You Need to Do |
Google Workspace Number | • Log into Google Admin with an admin account. |
Personal Google Voice Number | • Unlock your number in Google Voice by visiting: Google Voice Unlock
|
Then for both types:
Unlock your number in Google Voice
Before porting, Google requires you to unlock your number.Go to voice.google.com
Click the gear icon ⚙️ (Settings)
Under Account, find Porting or Unlock Number
Take a screenshot
After unlocking your number, take a screenshot that shows:Your Google account email
The Google Voice number
Confirmation that the number is unlocked
This is required as proof for the porting request.
Submit a ticket to our team via the button directly below
Include the screenshot, your account details, and any other required documents (LOA, recent bill, etc.).
🚨 CLICK HERE TO START YOUR GOOGLE VOICE PORT REQUEST ‼️
Frequently Asked Questions
Can I run Google Voice and Salesmsg with the same number at once?
No — once the number is ported, Google Voice features (voicemail, calling through Google, etc.) stop, and Salesmsg takes over everything.
While Salesmsg offers the ability to text-enable Landlines and most VoIP numbers (online voice service provider e.g. Vonage, RingCentral, etc.) - with Google Voice numbers we cannot "Host" the SMS numbers, they have to be ported to Salesmsg.
Phone Type | Port Number | Text-Enable |
Google Voice | Not recommended | 🚫 |
Mobile | Not recommended | 🚫 |
Landline | Not recommended | ✅ |
VoIP | Yes | ✅ *depends on provider |
Can I port my number back to Google Voice?
Yes, you can always port your number away from Salesmsg back to Google Voice if you choose to. There is a $10 porting fee to initiate the process.
Need Help? ✋🏻
Contact us on live chat or send an email to us at [email protected].