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SMS Opt-In Guide: Via Text (Keywords, QR Codes)

Are people using your text-to-join keyword to opt-in? Follow this compliance guide to ensure that your follwo the best comliance practices.

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Written by Operations Manager

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In order to lawfully send text messages to your contacts, it's essential to obtain their explicit written consent, signifying their agreement to receive your messages. Utilizing SMS keywords is a common method to gain this specific consent, where individuals text a particular word to opt-in for messages.

Keyword Compliance Checklist

You might have encountered this practice when a company prompts you to text a specific word to their number (e.g., "Text ALERTS to 888-343-3434").

To establish keyword compliance, follow these straightforward steps:

#

Type

Description

1

Compliance
​(required)

Compliance language should appear directly beneath the phone field and not elsewhere on the page.

Reply STOP to unsubscribe or HELP for help. Msg frequency may vary. Msg & data rates may apply.

2

Terms of Service
​(required)

Provide the full URL to your terms of service like:

For terms of service, visit www.mysite.com/privacy

3

Privacy Policy

(required)

Provide the full URL to your privacy policy like:

For privacy policy, visit www.mysite.com/privacy

QR Code Compliance Checklist

QR codes are special barcodes that can be scanned with a phone's camera, enabling information to be read. They can be utilized to transfer information quickly and easily, and are a useful tool for collecting consent. By utilizing QR codes, you can have people text you to receive messages, making the process easier and faster.

You can have contacts scan a QR code to send you an immediate SMS text message. You can use our Text to


In order to setup SMS compliance, here's the simple steps you must follow.


Sharing Third Party Data?

If you're sharing third party data with other providers, you'll need to update your privacy policy to include the following...

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


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