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Salesmsg mobile users on iPhone and Android can view Contact Tags in the mobile inbox conversation list helping you instantly identify, organize, and prioritize conversations without needing to tap into a message.
The iOS and Android apps work the same way, so the steps below apply to both.
This makes managing your communication even more efficient, especially when you're on the go.
How It Works
Feature | Function |
Tag Visibility Toggle | Go to Settings and turn on Show Tags to enable visibility in your inbox |
Tag Limit Display | See up to 3 tags per contact in the preview |
+N More Indicator | Additional tags will appear as a â+N moreâ badge |
Real-Time Updates | Add or remove tags and see them update instantly, with no need to refresh |
Persistent Setting | Your preference to show or hide tags will remain active across sessions |
Clean Inbox | If a contact has no tags, nothing extra is displayed |
One-on-One Conversations Only | Tags appear only for individual contacts, not group chats |
Get Started with Contact Tags
You can activate contact tags in just a few taps:
Open the Salesmsg app on your iPhone or Android phone
Navigate to Settings
Toggle on Show Tags
Head to any Contact Card and open the Tags tab to add or manage tags
Return to your inbox to see tags displayed instantly
Whether you're sorting leads, identifying VIPs, or tracking follow-ups, Contact Tags make it easy to keep your conversations organized.
Managing Contact Tags
To make the most of Contact Tags:
Use consistent naming conventions for tags (e.g., âLead,â âCustomer,â âDemo Scheduledâ)
Regularly review and update tags on your contacts to keep things tidy
Add tags during or after conversations to improve future context
Once you are done you can simply swipe to close your tab
Frequently Asked Questions
What are Contact Tags used for?
Contact Tags help you categorize and organize your contacts for better inbox visibility. You can create tags like âFollow Up,â âHigh Priority,â or âDo Not Text.â
Do contact tags work the same on iPhone and Android?
Yes. The setting, the steps and the way tags are shown are the same in both apps.
Can I use tags in group chats?
No. At this time, tags only display for individual one-on-one conversations. Group inboxes or group messages do not support tag visibility.
How many tags are visible in the inbox?
Up to 3 tags are shown in the inbox. If a contact has more than 3 tags, youâll see a â+N moreâ label to indicate there are additional tags.
Can I see or change tags from the inbox?
Yes. Swipe a conversation in the list, open the More sheet and tap Manage tags to open the contact's tag picker. You can also manage tags from the Tags tab on the Contact Card.
Will my tag visibility setting sync across devices?
The Show Tags toggle is local to your mobile device (iPhone or Android). It wonât sync to the web or other devices at this time.
What happens if a contact has no tags?
Nothing extra will be shown in the conversation preview, keeping your inbox clean and focused.
Are tags shown in push notifications?
No. Tags are only shown in the inbox conversation preview, not in push or message notifications.
Need Help? âđ»
Contact us via live chat or send us an email at [email protected].