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Download the Salesmsg Mobile App

Send and receive your Salesmsg messages from your iPhone or Android phone.

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Written by Aaron Sundukovskiy

With Salesmsg you get the freedom to send and receive messages from anywhere at any time using our iOS app for Apple devices.

The same Salesmsg app is also available for Android phones on Google Play, with the same features and design.

To download the Salesmsg app, start by searching the Apple app store for Salesmsg and install the app. Once installed, you can open the app to log in to your account.

On an Android phone, search the Google Play store for Salesmsg instead, install the app, then open it to log in.


Log in to the Mobile App

When you open the app, you'll first be prompted to log in to your account. You must have an active Salesmsg account to log in. Click here to sign up for Salesmsg.

If you already have an account, you can also sign in with your Google account.

If you forgot your password, just click the forgot password link, enter your email address, and you'll receive an email with an option to reset your password.


🎉 New Redesigned App

We've rolled out a redesigned Salesmsg app with a bottom navigation bar (Contacts, Calls, Keypad when calling is available to you, Chats and More), faster access to contact context, and an improved calling experience. Your account is switched over automatically, so there's nothing you need to do to get it, other than updating to the latest version from the App Store or Google Play.

What's new:

  • Move between chats and calls faster with bottom tab navigation

  • See contact context (including HubSpot data) without leaving the conversation thread

  • Redesigned calling pop-up with easier access to mute, hold, transfer, and notes/tags

  • Get around the app in fewer taps overall

How to Switch Between the New and Old Design

  • Prefer the old layout? Tap More in the bottom bar, then tap Switch to old interface.

  • Still on the old app and want to try the new one early? If you have auto-upgrade turned off, flip the toggle in the sidebar to opt in.

This lets you move between the redesigned and classic layouts at your own pace during the rollout.


Navigating the Mobile App

Once logged in, you'll be able to create contacts and start conversations in just a few taps, whether you're on the new redesigned layout or the classic one.


To Learn More about the Mobile App Features Utilize these Help Articles

  1. Salesmsg Mobile App: Inboxes: Click Here to Learn More

  2. Salesmsg Mobile app: Texting: Click Here to Learn More

  3. Salesmsg Mobile App: Calling: Click Here to Learn More

  4. Salesmsg Mobile App: Contacts: Click Here to Learn More

  5. Salesmsg Mobile App: Broadcasts: Click Here to Learn More


Contacts

On the contacts tab, you'll see a list of your existing contacts across your Salesmsg account. You can search for existing contacts or create new contacts on the fly. Selecting a contact opens its contact card, where you can...

  • Tap Email to send an email from your phone's mail app

  • Call this contact (from your Salesmsg number OR Mobile number) đŸ”„

  • Opt the contact out or back in from More > Opt-in status

  • Edit contact details


Broadcasting

To open Broadcasts, tap More, then Tools > Broadcasts (shown when your role can manage broadcasts). This opens the web app's Broadcasts view inside the mobile app. You'll be able to select broadcasts that have already sent and review their performance. You'll also be able to configure, write, and send your next broadcast right from your mobile device.


Conversations

Inside a conversation thread, you'll find you can send Saved Replies, use Merge Fields, and send internal Notes! You'll also see an icon to add an image from your device for MMS.


Frequently Asked Questions

Can I place an outbound call from Salesmsg on my cell phone?

You can!

Can I access my Shared Inboxes on the mobile app?

Yes, you can!

Is the Android app different from the iOS app?

No. It's the same Salesmsg app with the same features, new design and classic design on both platforms. Only the store you download it from is different.

Do I need to do anything to get the new redesigned app?

No. Your account switches over automatically. Just make sure you're on the latest version from the App Store or Google Play.

Can I switch back if I don't like the new design?

Yes, anytime. Tap More, then tap Switch to old interface.


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Need Help? âœ‹đŸ»

Contact us on live chat or send an email to us at [email protected].

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