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How it Works

The Salesmsg Browser Extension allows you to access the essential features of the Salesmsg app without ever having to leave your CRM or web page. Once installed, the extension displays a blue Salesmsg icon next to each mobile phone number on your CRM.

Clicking the icon in your Chrome extensions pinned extensions area opens the extension window. Allowing you to see Salesmsg notifications, continue a text message or start a new one; create, edit and view contact details; and manage all conversations. 


Salesmsg Chrome Extension

If you haven't switched your internet browser to Google Chrome, we highly recommend switching over for the best application experience.

After you have installed your Chrome extension, log in using your Salesmsg account credentials. Then to send a message, simply choose a contact and start texting.

Chrome Extension Features

Conversations

Navigate around to any of your Shared Inboxes as well as all the inbox filters! Open, Outbound, Unread, Closed, & Failed.

Messaging

Of course, our Extension for Google Chrome allows you to send and receive SMS and MMS messages with your contacts but did you know you also have access to your contacts data via the Salesmsg merge field feature?

You also can access your Canned Messages and the emoji board 🔥

Notifications Counter

You'll be able to view the number of unread messages from the pinned extension.

Phone Number Highlighter

With one click, open your Salesmsg conversations page and send a text to that phone number! Enable phone number highlighting around the web by clicking the gear cog and toggling on Number Highlighting!

Contacts

From your contacts page, you can view, edit, opt-out, and delete contacts. Our Chrome Extension is as integrated with your CRM as our web application is! This means when integrated you can Live-Search your CRM contacts from the extension 🔥


Frequently Asked Questions

What kind of messages can I send through the extension?

The extension is meant for two-way conversations. You can have multiple individual conversations and include emojis, pictures, and links too. 

Can I access my Shared Inbox numbers?

Yes, one can easily toggle between your Personal and Shared Inboxes that you are a member of.

Can I send a Broadcast from the Chrome extension?

Because the extension is meant for quicker two-way conversations, it does not support Broadcasts. Log into the web application to send a Broadcast message.

If I'm integrated with my CRM will my messages send through the extension still appear in my CRM?

Yes. If you are integrated with your CRM and your contacts are properly linked, any texts sent through the Chrome extension will also appear in your CRM timeline or notes.


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