With Salesmsg you get the freedom to send and receive messages from anywhere at any time using our iOS app for Apple devices.
To download the Salesmsg app, start by searching the Apple app store for Salesmsg and install the app. Once installed, you can open the app to log in to your account.
Log in to the Mobile App
Once logged into the app, you'll first be prompted to log in to your account. You must have an active Salesmsg account to log in. Click here to sign up for Salesmsg.
If you forgot your password, just click the forgot password link, enter your email address, and you'll receive an email with an option to reset your password.
đ New Redesigned App
We've rolled out a redesigned Salesmsg iOS app with a new bottom navigation bar (Chats, Calls, Contacts, Dialpad, Settings), faster access to contact context, and an improved calling experience. Your account is switched over automatically â there's nothing you need to do to get it, other than updating to the latest version from the App Store.
What's new:
Move between chats and calls faster with bottom tab navigation
See contact context (including HubSpot data) without leaving the conversation thread
Redesigned calling pop-up with easier access to mute, hold, transfer, and notes/tags
Get around the app in fewer taps overall
How to Switch Between the New and Old Design
Prefer the old layout? Go to Settings in the app and turn off the new design.
Still on the old app and want to try the new one early? If you have auto-upgrade turned off, flip the toggle in the sidebar to opt in.
This lets you move between the redesigned and classic layouts at your own pace during the rollout.
Navigating the Mobile App
Once logged in, you'll be able to create contacts and start conversations in just a few taps â whether you're on the new redesigned layout or the classic one.
To Learn More about the Mobile App Features Utilize these Help Articles
Salesmsg Mobile App: Inboxes: Click Here to Learn More
Salesmsg Mobile app: Texting: Click Here to Learn More
Salesmsg Mobile App: Calling: Click Here to Learn More
Salesmsg Mobile App: Contacts: Click Here to Learn More
Salesmsg Mobile App: Broadcasts: Click Here to Learn More
Contacts
On the contacts tab, you'll see a list of your existing contacts across your Salesmsg account. You can search for existing contacts or create new contacts on the fly. Selecting a contact gives one more options where you can...
Select to send an email from your desired platform
Call this contact (from your Salesmsg number OR Mobile number) đ„
Opt-out the contact
Edit contact details
Broadcasting
On the broadcast tab, you'll be able to select broadcasts that have already sent and review their performance. You'll also be able to configure, write, and send your next broadcast right from your mobile device.
Conversations
Inside a conversation thread, you'll find you can send Canned Messages, use Merge Fields, and send internal Notes! You'll also see an icon to add an image from your device for MMS.
Frequently Asked Questions
Can I place an outbound call from Salesmg on my cell phone?
You can!
Can I access my Shared Inboxes on the mobile app?
Yes, you can!
Do I need to do anything to get the new redesigned app?
No â your account switches over automatically. Just make sure you're on the latest version from the App Store.
Can I switch back if I don't like the new design?
Yes, anytime â go to Settings and turn off the new design toggle.
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Need Help? âđ»
Contact us on live chat or send an email to us at [email protected].
