With Salesmsg you get the freedom to send and receive messages from anywhere at any time using our iOS app for Apple devices.
Download the iOS App
To download the Salesmsg app, start by searching the Apple app store for Salesmsg and install the app. Once installed, you can open the app to log in to your account.
Log in to the Mobile App
Once logged into the app, you'll first be prompted to log in to your account. You must have an active Salesmsg account to log in. Click here to sign up for Salesmsg.
If you forgot your password, just click the forgot password link, enter your email address, and you'll receive an email with an option to reset your password.
Navigating the Mobile App
Once logged in, you'll be able to create contacts and conversations in a few taps, just like your native texting app on your phone.
Inboxes
Your personal inbox is where you will find the conversations for your personal Salesmsg phone number. Clicking on the title of your Inbox, you can toggle between your all your Inboxes. You'll be able to...
Search and create new conversations
Reassign conversations
Search and create new contacts
Use Inbox Filters for your conversations
Multi-Select conversations for bulk actions like...
- Mark unread
- Close
- Apply Tags
Multi-Organization Switching on Mobile
With our latest update, mobile app users can now seamlessly switch between different organizations without the need to log in again, just like on our web app.
This enhancement allows you to manage multiple organizations with ease, directly from your mobile device.
By selecting the Organization button now , you can switch between organizations in the mobile app without logging out, ensuring a smooth and uninterrupted workflow.
You can be logged into a different organization on your mobile device than on your web app. This provides greater flexibility and control over your work across platforms.
Group Inboxes
The Apple iOS Salesmsg app now features a Group Inbox to help you manage multiple inboxes more easily. The Group Inbox is listed in the Inbox List and can be searched by name or any associated number.
It shows the total number of inboxes in the group. When selected, you’ll see a list of all conversations from those inboxes, with each conversation labeled by its inbox name, similar to the unified inbox.
You can also add the Group Inbox to your ‘Favorite’ list for quick access. Note that the Group Inbox cannot be muted or unmuted. This feature simplifies managing conversations across multiple inboxes.
Voicemail Drop
The Voicemail Drop feature in the Salesmsg mobile app allows you to play prerecorded audio files directly into your contacts' voicemail inboxes.
This feature saves you time by eliminating the need to leave real-time voice messages. Below, we’ll guide you through enabling Voicemail Drop, selecting audio files, and using the feature during calls.
Enabling Voicemail Drop
Log in to the Salesmsg Mobile App
Open the Salesmsg app on your mobile device and log in to your account.Access Personal Settings
Tap on the menu icon (usually located in the top-right corner) and navigate to Settings.Enable Voicemail Drop
Scroll down to find the Voicemail Drop section. Toggle the switch to enable this feature.
Selecting Audio Files
To use the Voicemail Drop feature during an outbound call, start the call from your Salesmsg mobile app as you normally would. If your contact doesn’t pick up, wait until you hear the voicemail prompt.
To select the file that you want to use just select the prerecorded file and or create a new voicemail file.
Completing the Voicemail Drop
To complete a voicemail drop, simply tap the Voicemail Drop button when the voicemail prompt begins, select your desired audio file, and let it play.
Once the message is recorded, you can end the call or continue with your next task, as the voicemail drop file appears on the text conversation with the voicemail drop you completed.
Contacts
On the contacts tab, you'll see a list of your existing contacts across your Salesmsg account. You can search for existing contacts or create new contacts on the fly. Selecting a contact gives one more options where you can...
Select to send an email from your desired platform
Call this contact (from your Salesmsg number OR Mobile number) 🔥
Opt-out the contact
Edit contact details
Broadcasting
On the broadcast tab, you'll be able to select broadcasts that have already sent and review their performance. You'll also be able to configure, write, and send your next broadcast right from your mobile device.
Conversations
Inside a conversation thread, you'll find you can send Canned Messages, use Merge Fields, and send internal Notes! You'll also see an icon to add an image from your device for MMS.
Frequently Asked Questions
Can I place an outbound call from Salesmg on my cell phone?
You can!
Can I access my Shared Inboxes on the mobile app?
Yes, you can!
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