With Salesmsg you get the freedom to send and receive messages from anywhere at any time using our Android app.

To download the Salesmsg app, start by searching the Google Play app store for Salesmsg and install the app. Once installed, you can open the app to log in to your account.

Download the Android App

Once logged into the app, you'll first be prompted to log in to your account. You must have an active Salesmsg account to log in. Click here to sign up for Salesmsg. If you already have an account you can use Sign in with Google.
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If you forgot your password, just click the forgot password link, enter your email address, and you'll receive an email with an option to reset your password.

Once logged in, you'll be able to create contacts and conversations in a few clicks, just like your native texting app on your phone.

Your personal inbox is where you will find the conversations for your personal Salesmsg phone number. Clicking on the title of your Inbox, you can toggle between all your Inboxes. You'll be able to...

In your Inbox you’ll see a helpful counter next to conversations with unread messages, making it easy to keep track of what needs your attention. If there are more than 99 unread messages, the counter will simply display “99+.” As well in the Unified Inbox it will show what inbox the message is a part of to make organizing your messages even easier!

Even if a message comes in after business hours, you’ll still get the unread indicator along with the message count, so nothing slips through the cracks.

Missed calls? No worries—those are counted as unread too. And if you ever manually mark a conversation as unread, you’ll still see the unread indicator, just without the message count.

Using the Mute Inbox feature is straightforward. Follow these simple steps to silence notifications from a specific inbox:

Once you've clicked the mute icon, you will successfully mute all notifications from this inbox. This means no sound alerts for messages or calls from this specific inbox, allowing you to concentrate without interruptions.

Remember, the mute settings will remain in effect across all your devices and will persist even after logging out and back in.

If you want to unmute the inbox at any time, simply follow the same steps and click the mute icon again to restore notifications.

The Mute Inbox Notification feature is designed to give you control over your notifications, helping you focus on what matters most. If you have any questions or need further assistance, don't hesitate to reach out to our support team.

With our latest update, mobile app users can now seamlessly switch between different organizations without the need to log in again, just like on our web app.

This enhancement allows you to manage multiple organizations with ease, directly from your mobile device.

By selecting the Organization button now , you can switch between organizations in the mobile app without logging out, ensuring a smooth and uninterrupted workflow.

You can be logged into a different organization on your mobile device than on your web app. This provides greater flexibility and control over your work across platforms.

Now with the Call History feature on the mobile app, providing users of all calls places from each inbox and calls placed to individual users. This feature allows you to easily access and manage your call history directly from the mobile app.

You can filter your calls by Call Outcome and Conversation Type, ensuring that you can quickly find the call details you need. The call list will show all calls related to the selected Inbox or Inboxes, refreshing the list each time you change your Inbox selection.

The Voicemail Drop feature in the Salesmsg mobile app allows you to play prerecorded audio files directly into your contacts' voicemail inboxes.

This feature saves you time by eliminating the need to leave real-time voice messages. Below, we’ll guide you through enabling Voicemail Drop, selecting audio files, and using the feature during calls.

To use the Voicemail Drop feature during an outbound call, start the call from your Salesmsg mobile app as you normally would. If your contact doesn’t pick up, wait until you hear the voicemail prompt.

To select the file that you want to use just select the prerecorded file and or create a new voicemail file.

To complete a voicemail drop, simply tap the Voicemail Drop button when the voicemail prompt begins, select your desired audio file, and let it play.

Once the message is recorded, you can end the call or continue with your next task, as the voicemail drop file appears on the text conversation with the voicemail drop you completed.

On the contacts tab, you'll see a list of your existing contacts across your Salesmsg account. You can search for existing contacts or create new contacts on the fly. Selecting a contact gives one more options where you can...

On the broadcast tab, you'll be able to select broadcasts that have already sent and review their performance. You'll also be able to configure, write, and send your next broadcast right from your mobile device.

Inside a conversation thread, you'll find you can send Canned Messages, use Merge Fields, and send internal Notes! You'll also see an icon to add an image from your device for MMS.

For your convenience, you can schedule a text to send out at a later time. This is helpful for appointment reminders or if you just want to preemptively set up when your next message is sent.

To begin type out any message that you want to send to your contacts you can add any media or inputs that you want such as media, voice recordings, and links and select the Clock icon next to the send option.

Select all of the Inputs that you want for your scheduled message.

If you activate the "Stop on Response" option, your scheduled message will automatically be canceled upon receiving an inbound message from the contact. This is particularly useful for avoiding redundant automated follow-ups, such as "Haven't heard back from you," if you've already received a reply.

By clicking on the edit button located in the conversation window, you are now able to modify your scheduled message.

If you need to cancel your scheduled response, click the Delete to cancel the message. Or set your message to Stop on Response.

To alter your Scheduled Message you can add, Media, Links, and Voice Recordings to your message this helps you make sure that you don't send the wrong message and have the proper information in your Scheduled message.

If you activate the "Stop on Response" option, your scheduled message will automatically be canceled upon receiving an inbound message from the contact.

This is particularly useful for avoiding redundant automated follow-ups, such as "Haven't heard back from you," if you've already received a reply.

Can I place an outbound call from Salesmg on my cell phone?

You can!

Can I access my Shared Inboxes on the mobile app?

Yes, you can!

Contact us on live chat or send an email to us at [email protected].