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International Compliance: United Kingdom

Send messages to your UK customers with ease

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Written by Operations Manager
Updated over a week ago

Salesmsg now supports regulatory registration for messaging in the United Kingdom. Making it easier than ever to stay compliant while reaching your UK audience.

Getting Started

To begin, go to Settings → Compliance and locate the International section. Click on United Kingdom to start filing your compliance bundle or check your current status.

Filing process is similar to filing business profile and requires no addotional information. For reference on business profile steps see here.

Once registered and approved, you can ourchase UK mobile number and start using Salesmsg to send SMS and MMS messages to UK contacts, all while staying compliant with regional carrier regulations.

Signing Up with a UK Phone Number

Salesmsg now supports UK phone numbers during sign up, making it easier for UK users and teams to get started without needing a US or Canadian number.


Signing Up with a UK Phone Number

When creating your Salesmsg account, you can now enter a UK mobile number as your primary number.
Here’s what to expect:

  • The phone field will show the UK flag and use the correct UK number format

  • Your number will be validated to ensure it’s entered correctly

  • Your two factor authentication code will be sent to your UK mobile


Joining an Existing Team

If you are invited to join a Salesmsg organization, you can enter your UK phone number on the invitation page.
Salesmsg will automatically format and validate your UK number so you can join without extra steps.

This also applies if you are invited to become the owner of a new organization.


Purchasing UK Numbers

Once your compliance is registered and approved, you’ll be able to purchase UK mobile numbers directly from Salesmsg. From the Numbers page:

  • Click Add Number

  • Select United Kingdom as your country

  • Search by digits to find a number you like

  • Assign the number to an existing inbox or create a new one


Messaging in the UK

With your UK number, you can:

  • Send SMS and MMS messages to UK contacts

  • Keep all messages compliant with local carrier regulations

  • Optionally create a smart international inbox that automatically uses the right number (US, Canada, or UK) based on your contact’s location


Two Factor Authentication (2FA) with UK Numbers

You can now use your UK number to secure your account with two factor authentication.

  • Your 2FA code will be sent directly to your UK mobile

  • UK numbers are fully supported during sign in and when updating your 2FA settings

This ensures your account stays protected no matter where you’re based.


Frequently Asked Questions

Do I need to complete UK compliance before messaging UK contacts?
Yes. You must file and be approved for UK regulatory compliance before you can purchase a UK number and send SMS/MMS to UK recipients through Salesmsg.

What information is required to file for UK compliance?
The filing process is similar to completing your Business Profile. No additional documentation is required.

Can I sign up for Salesmsg using a UK phone number?
Yes. New users can register with a UK mobile number, and verification codes (2FA) will be sent to that number.

Can I use my UK number for Two-Factor Authentication (2FA)?
Yes. UK mobile numbers are fully supported for login verification and when updating your 2FA settings.

Do I need a separate Inbox to use a UK number?
Not necessarily. You can assign your UK number to an existing Inbox or create a new one. You may also enable a Smart International Inbox to automatically use the correct number (US, CA, or UK) based on contact location.


Need Help? ✋🏻

Contact us on live chat or send an email to us at [email protected].

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