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With Salesmsg, you can integrate and automate your outbound text messages to your contacts using ActiveCampaign's Automations.

First, if you have not yet connected your ActiveCampaign account to Salesmsg, you can learn how to do that in this article Integrating with ActiveCampaign.

How to Create a SMS Text Message

Step 1: Create Your Trigger

Triggers are your text messages that you want to send to your contacts from your ActiveCampaign Automation. You will first need to create your trigger in Salesmsg to then insert your webhook URL in your Automation.

Name

The internal name given to your trigger message.

Integration

Select ActiveCampaign to reveal the next steps.

Phone Field

This is the ActiveCampaign phone field where your contacts phone number resides.

Send From

This is the phone number you want to the SMS to be sent from.

Tags

You can apply certain Salesmsg tags to your contact when the trigger is fired.

Message

Type in your personalized SMS text message.

Step 2: Copy Your Webhook URL

After you have created your trigger, then copy your webhook URL.

Example Trigger URL

https://app.salesmessage.com/webhook/activecampaign/9417ebaf1d9a70bbb49d5


How To Add Your Trigger to Your Automation Campaign

Now that you've created your Salesmsg Trigger and copied your Trigger webhook URL, let's hop over to your ActiveCampaign account to add this to your Automation campaign.

Step 1: Add a Webhook in Your Automation

From your Automation campaign, drag over the Webhook widget to where you want your Salesmsg SMS to be included.

Step 2: Paste in Your Salesmsg Trigger Webhook URL

Simply paste in the copied webhook URL and click Save.

And that's it! Your SMS message will now be sent to the contacts that enter into your Automation!


Analyzing Your Trigger Stats

As you send you triggers text messages, you'll be able to see the results of your messages.

Total

The total amount of outbound text messages that have been attempted.

Success

The total amount of text messages that have been successfully delivered.

Failed

The total amount of texts that have not been delivered.

Replies

The total amount of replies generated from the outbound text message.

Opt-Outs

The total amount of contacts that have opted out from your message.


FAQs

Do I need to add my contacts first before using Triggers?

No, you will not need to add your contacts before sending your Trigger. Triggers will both ADD and SEND a text message to the contacts.

I'm not receiving the text messages when I test my campaign?

Be sure to check that you've selected the correct ActiveCampaign phone field in your Salesmsg Trigger. If the contact you are testing does not have a phone number then it will not work. 

How do I ensure that my recipients only receive my texts during regular business hours?

From ActiveCampaign, you'll want to setup a Wait Condition before the text message is sent to the contact. Here is an example of between the hours 9am - 6pm (American/Chicago) time.


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