In this tutorial, you'll learn how to make outbound phone calls from your Salesmsg phone number right from HubSpot CRM.

Make sure your Salesmsg organization is integrated with your HubSpot account.
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From the contact record page, select the phone button verify the "call from" option is set to Salesmsg.
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When the dialer model opens, you can place your call from any Salesmsg inbox you have access to.
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You can even edit the phone number you're calling on the fly.
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Salesmsg calling activity is now natively displayed using HubSpot's calling activity type. Right form the timeline, and for each one of your calls, you can:

You can also creates custom reports for your calling activity.

HubSpot can use your Salesmsg number to call Contacts via Call Forwarding...

For step-by-step instructions on how to set up call forwarding on your Salesmsg number, see this article.

To verify your Salesmsg phone number on HubSpot, please see this full article Registering your phone number for calling.

From the contact record, click on Call and select the Salesmsg Phone Number to call from. You can place the call from the Browser or from your Phone. For your convenience we added the microphone and headphones settings to the calling widget.

What are the costs for call forwarding?
For USA and Canada calling, the rate is 1 message credit/minute. 

If I have calling set up with another service provider, can I still call from HubSpot?
You could, but not from the phone number you're using that has voice services with another service provider. All inbound and outbound calls would be through that service.

Contact us on live chat or send an email to us at [email protected].