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You can forward calls made to your Salesmsg SMS number to a voice number.

  1. To set up call-forwarding, go to your admin dashboard settings and then click on the Numbers section. 
  2. Click on the vertical ellipsis to configure your call-forwarding 
  3. Enable the Auto-Recharge feature
  4. Your call forwarding is set up!

Optional: Enabling Call Screening (Beta feature) You'll receive a call from Salesmsg and be prompt to press 1 to accept the call. 


Frequently Asked Questions

`How can I tell who called me?

What is the rate for call-forwarding?
For USA and Canada calling, the rate is $0.050/minute. 

What happens when someone calls my SMS number?
If you haven't set up call-forwarding yet and someone calls your SMS number, the call will drop or the recipient will hear a prompt that the number is not reachable. If you enable call-forwarding and someone calls your SMS number, the call will be routed to your voice number.

Is call forwarding available on my Shared Inbox?
Yes, you can set up call forwarding on your Shared Inbox phone number.

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