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Aircall Numbers Not Ready to Be Assigned
Aircall Numbers Not Ready to Be Assigned

Why Am I Seeing this Error?

David Stupek avatar
Written by David Stupek
Updated over a week ago

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What does this mean?

Aircall phone numbers purchased through the Aircall dashboard are not immediately compatible with other SMS services. For them to become compatible an Aircall support agent needs to know which SMS service you'd like your Aircall number enabled for.

This page is where you can contact the Aircall team and let them know you'd like a number enabled for Salesmsg SMS.

Filling out the form

Please select contact reason

Technical and Product Support



What can we help you with?

SMS (Including Enablement and Removal)

SMS Request type

Enable SMS


Enable SMS for Salesmessage


"Hi Aircall,

We need to text enable our Aircall number for our Salesmsg account.

Please enable the following numbers:

(555) 555-5555

(555) 556-5566

The account admin is Mike Jones [email protected]

Thank you,

My Name"

Contact number

A number to reach you in regards to this request


No attachments required

Frequently Asked Questions

How will Aircall contact me?

Aircall will send your email address updates. Additionally, you can come back to the Aircall team and review your submitted requests.

My number sends SMS but does not receive SMS.

Report an issue to Aircall here. Be thorough in describing the behavior and include the phone number(s) that are degraded.

Why can't I use MMS?

AirCall numbers enabled via our API do not support MMS. We offer an alternative to enable your AirCall numbers with MMS. Get started by filing a request here: Enable MMS For Your AirCall Numbers

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Contact us on live chat or send an email to us at [email protected].

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