What is A2P 10DLC?
10DLC allows businesses to send application-to-person text messages (A2P) using local long codes. Traditionally, sending A2P messages to local long codes has been discouraged according to CTIA guidelines.
What types of numbers are affected by A2P 10DLC?
For now, the registration for A2P 10DLC is only for local (long-code_ phone numbers in the USA.
Why is A2P 10DLC being introduced?
Carriers like Verizon are introducing 10DLC to provide a sanctioned platform for businesses to send SMS and MMS messages using long codes. Their objective is to protect consumers from unwanted spam, while still allowing businesses to better connect with their customers. This change will also improve deliverability because 10DLC allows for higher messaging throughput than P2P long code traffic.
What do I need to do?
Once the service launches, there will be a grace period to migrate your A2P messages to 10DLC. To avoid fines and blocked messages, it is important to register your 10DLC brand (business) and campaign (messaging use case).
We will be providing a way to submit your business coming in early March 2021.
Are there fees associated with 10DLC?
There is a $4, non-refundable cost for registering a brand
$50 one time cost per campaign
There is a monthly recurring charge (specific amount depends on use case) per campaign per brand
What are the carrier fee's for registered and unregistered A2P 10DLC traffic?
To see the updated list of carrier fee's, please go here:
All commercial long code traffic will be subject to the carrier fees regardless of your provider. We’ll pass this fee through with no additional markup.
T-Mobile non-compliance fees
Text Enablement: $10,000 (This pass-through fee would apply if T-Mobile received a complaint where traffic is being sent from a long code prior to the program being fully approved by T-Mobile.)
Grey Route: $10 for each 10DLC message sent through a grey route. (This pass-through fee would apply if A2P messages are attempted to be routed as P2P messages after 10DLC is enabled.)
10DLC Long Code Messaging Program Evasion: $1,000. (The pass-through fee would apply if a program is found to use evasion techniques like snowshoeing, unauthorized number replacement, and dynamic routing.)
Content Violation: $10,000. (T-Mobile may charge this pass-through fee for each unique instance of the third or any subsequent notification of a content violation involving the same content provider. Content violation is defined as sending messages in violation of the rules in the Code of Conduct, and are usually SHAFT violations (Sex, Hate, Alcohol, Firearms, Tobacco) but would also include spam or phishing. SHAFT includes CBD/marijuana/vaping related content, and we have specific recommendations for companies operating in these spaces to avoid these fines.
What is the the MPS throughput for A2P 10DLC?
Please see this article for an in-depth overview of the message throughout and Trust Scores.