Updating Contacts
With this new Workflow Action, you'll be able to Create and Update contacts from your HubSpot Workflows.
From your HubSpot Workflow, select the Action Salesmsg: Create or Update Contact and simply insert the following fields.
This action will create a New contact on Salesmsg and if the contact already exists, then it will update the contact with the First name, Last name, and Email address.
Frequently Asked Questions
I'm getting an error when sending an MMS message?
{"status":"error","message":"Workflow Extension: invalid MMS url or file extension"}
If you're getting this error, the way to solve this is to check the Media URL you have inserted into your SMS text message. It should be a hosted .gif, .png, .vcard, .jpg and include the full URL like...
https://app.salesmessage.com/images/logo-sidebar.png
Why does my Salesmsg action always send from the admin and not the Contact Owner?
It's most likely that your HubSpot account is not mapped with your Salesmsg account.
The admin of the team will have to log into the HubSpot settings found in the Salesmsg dashboard and make sure that your accounts are mapped to each other.
What timezone are my messages sent and received in?
Your timezone is dictated by the timezone you selected in your Personal settings. If you've never configured this, the default is the timezone that your web browser is set to.
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