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➕ Add to Slack

The fastest way to send, receive, and manage text message conversations, is now available on Slack.

With this integration, you can easily engage your leads, customers, and clients with timely, personalized text messages right from Slack.

Here is what is available for you today:

📣 Send & receive texts from Slack
💻 Use slash commands to send messages
📝 Reply in Slack threads
👨‍💻 Assign conversations from Slack
🗓 Add conversation notes in Slack

How it Works

Connecting Salesmsg to Slack is very easy.

Step 1: Connect Your Slack Workspace

Under Settings, navigate to Integrations
Go to the Integrations - Slack then click on Connect

NOTE: to connect to Slack successfully, you need to the account admin on Slack and your accounts in both Slack and Salesmsg need to be under the same email address.

Step 2: Mapping Inboxes to Slack Channels

To keep your Slack channels organized, you can map all or a subset of your inboxes to one or more Slack Channels.

Note: you can only map to public Slack channels. If you do not see the right channel in the dropdown, simply click on the refresh icon.

Step 3: Send & Receive Messages From Slack

To start using Salesmsg in Slack go to the the right Slack channel, and use the slash command ‘/salesmsg'.

A pop will appear that you can use to send outbound texts. You can either pick one of your saved replies or type out a custom message.

All incoming and outgoing messages for a single conversation will be organized in single Slack thread.

Step 4: Notes, Tags, and Conversation Assignment

To help you manage multiple threads in your Salesmsg channel effectively you access to many Salesmsg features right in Slack including the ability to:

add conversation notes
tag contacts
re-assign conversations to your team members

Voicemail in Slack Timelines

This enhancement allows you to view and manage voicemails dropped during calls right within your Slack conversations.

Voicemails will appear in the relevant conversation timeline, making it easier to track and follow up on messages without switching apps. To set up this feature, simply link your Salesmsg account to Slack through the integration settings.