Salesmsg Widgets 2.0âare a major upgrade designed to provide you with an even more seamless and efficient messaging experience.
With a sleek, unified design that mirrors the web version, faster load times, and a host of new features, this update takes your communication to the next level.
Whatâs New in Salesmsg Widget 2.0?
Our newly redesigned widget delivers a polished, intuitive experience with powerful new features:
Same UI, More Power: The new widget follows the same user interface as the Salesmsg web platform, ensuring a familiar and consistent experience across all your devices.
Enhanced Functionality: With additional features, the widget now helps you work smarter and faster.
Lightning-Fast Load Times: Experience improved performance with quicker load times that keep you connected and productive.
Calling Insight: Call Support
Gain deeper visibility into your teamâs calling performance with Calling Insight: Call Support. This new section brings together detailed analytics and performance data to help you monitor, troubleshoot, and improve every call made through Salesmsg.
Comprehensive Call Data: Access metrics like call duration, outcome, and connection quality in one central view.
Support Visibility: Easily identify dropped, missed, or failed calls with detailed reasons for each outcome.
Performance Insights: Track call patterns, response rates, and user activity to spot trends and optimize workflows.
Quick Troubleshooting: View timestamps, caller IDs, and inbox associations to resolve issues faster with Salesmsg Support.
With Calling Insight, you get the transparency and data you need to ensure every call runs smoothly and your team stays connected.
Key Features of Widget 2.0
Instantly Opens the Right Conversation
The widget intelligently opens the conversation for the contact you're working with, so you can jump right into your messagingâno need to search for or open the chat manually.
Automatic Contact Creation
When a phone number is available for a new contact, the widget automatically creates their contact profile, ensuring youâre always ready to engage without the hassle of manual entry.
Load Times
Now with the new Widgets load times are much faster and more efficient making your workflow completely un-interupted by slow loading screens, and more time making effective connections.
Seamless Inbox Continuity
The widget remembers which inbox you were last working in, so when you return, you can pick up exactly where you left offâmaking your workflow faster and more efficient.
Integrated Calling Feature
The updated widget now supports calling directly from the interface, bringing all your communication tools into one easy-to-use platform.
Frequently Asked Questions
Can I make calls directly from the widget?
Absolutely. The new calling feature lets you make and manage calls directly from the widget interface, streamlining your communication workflow.
Does the widget automatically create contacts?
Yes, if a phone number is available for a new contact, the widget automatically creates their profile. This eliminates the need for manual data entry and ensures you're ready to engage immediately.
How does the widget improve my workflow?
With features like seamless inbox continuity and faster load times, the widget is designed to reduce repetitive tasks and interruptions. You can focus more on meaningful connections and less on navigating the platform.
Related Articles
Need Help? âđ»
Contact us on live chat or send an email to us at [email protected].