Getting Started
For in-depth information regarding getting started in your trial click this link 👉 Free Trial In Salesmsg
When you register, Salesmsg will assign you a trial number. Utilize the trial number for text messaging and call testing. These numbers allow you to explore a wide range of our app features.
Once you are ready to register your number you can select from local (area code) and Toll-free numbers, as well as bring over an existing phone number. This gives you various options when selecting a number to use Salesmsg with.
Seat and Phone Number Costs Explained
Learn what's already included in your subscription, and find out pricing for additional users and numbers. If you are not sure how much a phone number will cost to add another user, or an additional phone number to your account? We got you covered!
This article will go over the general pricing and structures you can expect when inviting new users, and/or adding phone numbers to your account.
Salesmsg Provided Numbers
After registering for a Salesmsg account, you'll be prompted to select either a Toll-Free, or Local area code phone number.
For in-depth information regarding getting started in your trial click this link 👉Choosing Your Phone Number
Using Previous Phone Numbers In Salesmsg
If you have an existing local or Toll-free phone number that you'd like to bring over to Salesmsg... click this link for more information 👉 Port your Phone Number to Salesmsg
Learn more on the porting process, the difference between "Porting" and "Hosting", and how to submit a port request with our support team.
Frequently Asked Questions
Phone Number FAQ's
For in depth information click this link 👉 SMS-enabling your existing phone number FAQs
What’s the difference between my trial number and my permanent number?
When you register, Salesmsg assigns you a trial number and you pick a permanent Local or Toll-Free number. Use the trial number to test texting and the permanent number to test calling.
Should I choose a Local or Toll-Free number?
Local numbers use a standard area code and require your account to be approved for A2P 10DLC before texting U.S. recipients. Toll-Free numbers need to be verified instead. You can check whether a Toll-Free number is Verified or Unverified in the Status column on the Numbers page.
Can I use a number I already have?
Yes. You can either port it (move texting and calling to Salesmsg) or host it (move only texting to Salesmsg; calling stays with your current provider). See Port your Phone Number to Salesmsg.
How long does it take?
Hosting/text-enabling a landline typically takes 2–3 business days. Porting typically takes 2–4 weeks, depending on your current provider.
Can I bring my number over during my trial?
If it’s a Local number for texting U.S. recipients, we recommend finishing your 14-day trial first. Your account must be approved for A2P 10DLC before a ported local number can send outgoing texts.
My number was already 10DLC approved with another provider. Do I need to register again?
Yes. 10DLC approval does not transfer between platforms. Once your Salesmsg account is approved, any additional local numbers you add are covered automatically.
Can I port my personal cell phone number?
We don’t recommend it. Your mobile device will temporarily have no phone number during the port. Learn more: Can I use my existing mobile number with Salesmsg?
Can I change my number later?
Yes. Buy a new number from the Numbers page and release the old one. Released numbers cannot be recovered.
Need Help? ✋🏻
Contact us on live chat or send an email to us at [email protected].

