Wondering why your messages are not showing up on the timeline?
Turn on this filter
Then you'll be able to see the Timeline events for the contacts like this...
Check Your HubSpot Timeline Event Settings
Salesmsg will send over the conversation to your timeline for you to see the messages sent and received. View your settings here.
Event Per Message
This will create a new activity for every sent and received SMS message. NOTE: This is great for testing, but not recommended as it will quickly fill your timeline with lots of text messages.
Daily Conversation Recap
This will create one timeline event per day and will show the full conversation (sent and received) on your timeline.
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