Do you ever wish you could have push notifications on your web browser when someone texts you like you do on your phone? With Salesmsg, you can!
Google Chrome
Not getting or can't hear notifications in Chrome?
If you're not receiving notifications with sound in Chrome, click on the padlock icon in the address bar, and Allow Notifications and Sound.
Safari
Not getting or can't hear notifications in Safari?
If you're not receiving notifications with sound in Safari, go to:
Safari
Preferences
Websites
Auto-Play
Then, ensure 'app.intercom.com' is set to 'Allow All Auto-Play':
Frequently Asked Questions
Why can't I hear notifications even after enabling them in Chrome or Safari?
This could happen if sound permissions are restricted. Double-check your browser settings to ensure sound is allowed:
In Chrome, click the padlock icon and check Sound settings.
In Safari, ensure Auto-Play is set to Allow All Auto-Play for the website.
How do I check if notifications are blocked in Chrome?
In Google Chrome, notifications may be blocked by default. To check:
Click the padlock icon in the address bar.
Look under Notifications and ensure it's set to Allow.
How do I troubleshoot notification sound issues in Safari if it's still not working?
If sound notifications are still not working in Safari after adjusting the Auto-Play settings, try the following:
Clear your browser's cache and cookies.
Restart the browser.
Check your system sound settings to ensure the browser's sound is not muted.
Do I need to restart my browser after changing these settings?
In most cases, you won’t need to restart the browser. However, if notifications or sounds are still not working, try restarting Chrome or Safari to apply the changes.
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