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How to Send a Mass SMS to a HubSpot List from Workflows

Learn how to send a mass text to an existing HubSpot List, right away or on a date you choose

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Written by Aaron Sundukovskiy

Using HubSpot Workflows, you can easily send your existing HubSpot contacts a mass text message from Salesmsg.

How to Send a Text Message (Right Now)

If you are wanting to send a text to a group of HubSpot contacts in a List right now without setting a specific date, then follow these steps.

Step 1: Create Your Workflow

If you are wanting to send out a text message to your HubSpot List, we recommend that you create a Contact-based Workflow and select Start from scratch.

Step 2: Set Your Enrollment Trigger

Select the enrollment button and choose List memberships. This will pull up the conditions to select the List you want to enroll.

Step 3: Create Your Text Message

Select a new action and search for Salesmsg to bring up the Salesmsg Actions...

  • Salesmsg: Send SMS

  • Salesmsg: Send SMS as Contact Owner

Salesmsg: Send SMS (tutorial)

This option gives you the ability to select the Salesmsg phone number you want to send the texts from. You can select your own Salesmsg phone number, a members number, a shared inbox number, or the shared short code number that's used for mass texting.

Salesmsg: Send SMS as Contact Owner (tutorial)

This option will enable you to send the text message from the phone number that's assigned to the HubSpot Contact Owner.

Step 4: Create Your SMS / MMS Text Message

After you select the Salesmsg action you want, then create your text message.

Step 5: Review Your Workflow and Turn it On

Click the Review button and choose your options. If you want the contacts that currently are in that list then select the Yes option.

After you turn it on, HubSpot will work it's magic and enroll people into the Workflow.


Schedule the Text for a Specific Date

Use this to send your text to a HubSpot List on a date you choose, instead of right away. The steps are the same as above, except for Step 1:

  1. Create a Contact-based Workflow and select Center on a date instead of Start from scratch.

  2. Enter the date you want the texts to go out.

  3. Follow Steps 2 to 5 above to set the List trigger, create your text and turn the workflow on.

Once the workflow is on, HubSpot enrolls the contacts in your List and sends the message when that date arrives.


Frequently Asked Questions

What timezone are my messages sent and received in?
Your timezone is dictated by the timezone you selected in your Personal settings. If you've never configured this, the default is the timezone that your web browser is set to.

Can I make a list with Salesmsg properties?

You can, there are properties specific to the behavior or data associated with Salesmsg you leverage to build your lists. For instance, if you wanted to make a list of contacts you have not sent a message to in 14 days.

How can I tell if my text messages are going out?

From the Workflow, click History to see if the workflow ran correctly.

Can I send messages only between specific times?

Yes. You can set the hours when your HubSpot workflow runs. Salesmsg quiet hours also apply to messages sent from HubSpot workflows.


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