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As a way to ensure that your messages always get delivered, we give you the ability to add a backup credit card to try when your primary credit card fails.

When your primary credit card fails for an auto-recharge attempt, Salesmsg will attempt your backup card to ensure that you always have messages on your account.

Add a Backup Credit Card

  1. From the Billing Settings page, click on the Auto Recharge Settings link
  2. Click Add a Backup Payment Method and enter your payment details
  3. Select the new credit card as the Backup

Frequently Asked Questions

When will my backup payment method be used?

When an auto-recharge attempt is made on your primary credit card and fails, we will attempt your backup payment method to add your additional message credits.

What payment methods do you accept?

We accept VISA, Mastercard, American Express, and Discover at this time.


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Contact us on live chat or send an email to us at [email protected].

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