Please contact our support team to enable the Bulk Contact Import feature on your account.
Our system accepts a CSV file. XLS, XLXS, or other file types are not accepted.
The CSV has additional optional columns, but the phone number is the only required field. If you have blank columns, you can remove them for the template.
- Phone (required)
- First name (optional)
- Last name (optional)
- Email address (optional)
- Tag (optional)
1. Importing your CSV file
Navigate to the Contacts section and your dashboard to locate the Import Contacts option. Upload your CSV file or Copy/Paste your contacts.
2. Map your fields
You can map the column fields by first and last name, email, phone number, and tags. We recommend applying tags to the contacts that you import if you want to include them in a Broadcast message.
Copy / Pasting your contacts
Use the format below when copy/pasting your contacts.
Frequently Asked Questions:
What if my import isn't uploading?
We recommend double checking that your import is a CSV file. (UTC-8 csv file) Other files will fail to be recognized. You can also choose to Copy/Paste your contacts as well.
How many contacts can I import to Salesmsg?
You can import up to 10,000 contacts at a time. If you have more contacts, we recommend breaking them up into 10,000 contact groups for a smoother import.